Offer summary
Qualifications:
Bilingual in Slovak and English, Minimum 6 months customer service experience, Proficient in social media navigation, Computer literate with interpersonal skills, Flexible for rotational shifts.Key responsabilities:
- Respond to customers via email and social media
- Handle order queries, cancellations, and modifications
- Provide excellent customer service at all times
- Develop customer relationships and encourage referrals
- Maintain knowledge of products and competitors