Senior Product Manager - Payments

***Please note this role is open for the following locations: Poland, United Kingdom, Spain, Portugal ***

Who are we:

We’re Booksy and we have a passion for keeping the world’s beauty professionals busy and organized. We love connecting clients with their beauty professionals, so they can look and feel their best. Making the appointment process as easy and painless as possible is an obsession of ours. Booksy is the world's leading beauty and wellness marketplace that solves the more complicated aspects of running a beauty business by making the nitty gritty everyday tasks a whole lot more manageable. We allow hair & beauty professionals to spend less time on admin tasks and more time doing what they love.

At booksy we really value you for being you and for your real abilities, so no need to add a photo or personal details (like age, gender, nationality, etc) in your CV.

Context on the role:

For one of our product  teams in Financial Services Stream we are looking for a data and business driven Senior Product Manager. If you are passionate about solving both Customers and Sellers problems, especially with the use payments that's an exciting opportunity for you!

As a part of Booksy you will actively contribute ideas and hypotheses to tackle problem statements around Booksy Payments Solutions. Booksy Payments consists of 3 pillars: in-store payments, in-app payments and no-show protection solution.

You will lead the strategic Financial Services team while developing one of Booksy’s top three top rated features by deeply understanding the needs and motivations of our business through rigorous analysis of data and customer feedback and drive growth in key business metrics by continuously iterating on product features and enhancements. 

Your responsibilities:

• Develop the product strategy towards growing usage of both in-store and in-app payments solutions 
• Define No-Show Protection strategy both in terms of further product development and its scaling and commercialization.
• Work diligently to turn the product vision into reality. Defining the mission of a given part of Booksy, main KPIs and defining and quantifying the main problems.
• Take the lead in coordinating cross-functional teams to prioritize and plan efforts aimed at achieving product goals aligned with key performance indicators and business objectives.
• Utilize data-driven insights to measure product performance, identify areas for improvement, and implement appropriate solutions.
• Define product requirements, create user stories, and prioritize product backlogs to ensure timely and effective delivery.
• Conduct in-depth market research, competitive analysis, and customer interviews to identify opportunities for product enhancement and differentiation.
• Collaborate closely with cross-functional teams, including engineering, design, marketing, and customer support, to drive the successful development.
• Drive the development of intuitive and user-friendly interfaces, ensuring a seamless end-to-end experience for our customers.
• Provide mentorship and guidance (eg. sharing of experience, specific cases, anything that develops people with less experience) to junior and mid-level product managers.

Our requirements:

•  Experience in the Product area with at least experience on a Senior Product Manager position, preferably in the payments domain
• Proficient in agile product development methodologies and tools
• Ability to identify core issues, describe them as problem statement and effectively break them down into actionable steps, guiding the team towards efficient solutions.
• Excellent analytical skills, with the ability to translate data into actionable insights and drive data-informed decision making.
• Exceptional communication and collaboration skills to work effectively with cross-functional teams and stakeholders (up to C-level).
• A strategic mindset with a focus on delivering exceptional user experiences.
• Demonstrate a proactive approach to taking charge of product domain and the ability to work autonomously
  

What we offer:

• The opportunity to be part of something big - the world’s fastest growing beauty marketplace.
• Flexible working hours and opportunity to work remotely within your country.
• Work in a welcoming team which is always ready to help.
• Opportunity to develop in an international environment - we have teams in 6 countries.
• Additional benefits that might differ depending on the location.
  

Booksy Values:

#peoplefirst

#workasateam

#actlikeanowner

#shootforthemoon

Sounds interesting? Apply by completing the recruitment form :)  We're waiting for you! 🚀

~ Booksy Team