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Workforce Management Senior Specialist (Remote)

Remote: 
Full Remote
Contract: 
Salary: 
19 - 29K yearly
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Degree in Human Resources or IT preferred, 3+ years experience in HRIS required, Proficient in workforce management software, Fluency in English is mandatory, Proficiency in a second European language preferred.

Key responsabilities:

  • Manage and maintain Workforce Management system
  • Ensure compliance and support for system inquiries
  • Analyze data and generate reports for insights
  • Provide ongoing user training and support
  • Implement system upgrades and enhancements
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Job description

Work Flexibility: Remote or Hybrid or Onsite

Job Summary:

​​As part of the Payroll and Workforce Management transformation program, a new Workforce Management system will be implemented to modernize and streamline our processes. Remote working options are available, 10-15% travel across Europe will be required.

System Management and Maintenance: 

  • Day to day system management including providing support to business to ensure system compliance 

  • Managing and responding to customer inquiries ensuring a high level of satisfaction and support 

  • Configure and maintain the Workforce Management System to align with organizational processes, policies, and compliance requirements 

  • Collaborate with internal stakeholders to define business requirements and translate them into actionable items from the systems perspective 

  • Regularly update system parameters, ensuring accuracy and relevance of workforce data 

  • Troubleshoot and resolve system issues promptly to minimize downtime with escalation to higher level support when necessary 

  • Conduct regular system audits to ensure compliance with system rules & configuration 

  • Ensure that processes are accurately documented and described 

 

Data Management and Reporting: 

  • Oversee the integrity and accuracy of data within the system 

  • Generate and analyze reports to provide insights into workforce trends, enabling informed decision-making 

  • Develop and implement data quality controls to enhance the reliability of HR analytics 

 

User Training and Support: 

  • Provide ongoing training for end-users to ensure proficient utilization of the Workforce Management System 

  • Provide ongoing support to end-users, addressing queries and resolving system-related issues 

  • Collaborate with HR Systems, IT, and the Vendor for advanced technical problem resolution 

 

System Enhancements and Upgrades: 

  • Collaborate with HR Systems, IT and impacted stakeholders to implement system upgrades or enhancements  

  • Participate in the evaluation and integration of new features to improve system efficiency 

  • Stay abreast of industry trends and best practices to suggest and implement continuous improvements 

 

Education & special trainings: 

  • Degree in Human Resources, Information Technology, or a related field preferred 

  • 3+ years experience in HRIS preferably within the EMEA region

  • Proficient in relevant software and tools related to workforce management and HRIS preferred 

  • Fluency in English, both written & spoken is required.  

  • Proficiency in a second European language (German, French, Polish) is preferred 

 

Qualifications & experience: 

  • Proven experience in administering HRIS, preferably within the EMEA region 

  • Very good knowledge of HR process flows, automation, and simplification potential 

  • Strong attention to detail paired with the ability to work well independently and under pressure 

  • Experience in creating reports, assessing, manipulating and presenting data in various formats  

  • Excellent analytical and problem-solving skills 

  • Experience working cross-functionally with different stakeholders with a high responsiveness to business needs 

  • Ability to prioritize multiple simultaneous deliverables and work in a fast-paced demanding environment 

 

 

Travel Percentage: 10%

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
EnglishEnglishGermanFrenchPolish
Check out the description to know which languages are mandatory.

Other Skills

  • Collaboration
  • Verbal Communication Skills
  • Analytical Skills
  • Time Management
  • Problem Solving
  • Detail Oriented
  • Problem Reporting

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