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Certified American Sign Language Interpreter

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

National Interpreter Certified (NIC) or equivalent certifications, Two years of professional interpreting experience, Two years of ASL experience in healthcare, Valid Ohio State Driver’s License, Bachelor’s degree preferred.

Key responsabilities:

  • Interpret dialogue between deaf patients and staff
  • Educate patients on treatment and procedures
  • Relay sensitive information with compassion
  • Coordinate patient requests and problem resolutions
  • Provide timely follow-up on complaints
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Job description

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title
Certified American Sign Language Interpreter

                        

Location
Cleveland

                    

Facility
Cleveland Clinic Main Campus

                     

Department
CC International and Emerging Markets MESP-Operations

                      

Job Code
U99917

                     

Shift
Day/Evening/Night/Weekend

                       

Schedule
8:00am-5:00pm/5:00pm-8:00am

                       

Job Summary

                         

Job Details


Certified American Sign Language Interpreter 


Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. 


Deaf patients and/or their companions who use American Sign Language (ASL) are provided Sign Language interpreters at no charge. On-site interpreters are available for scheduled appointments at all locations, 24 hours a day, 7 days a week. Video Remote Interpreting (VRI) is also offered at all Cleveland Clinic hospitals and most Family Health Centers. This technology provides quick access to remote ASL interpreters. 
 

A caregiver in this position works days, evenings, nights and weekends from 8:00am - 5:00pm or 5:00pm - 8:00am. 


A caregiver who excels in this role will:  

  • Assist deaf patients, their families, clinical, professional staff by interpreting information through dialogue spoken in English to American Sign Language such as; patient histories, physician instructions to patient, patient questions for physician, nurse-patient dialogue. 

  • Conduct preoperative or postoperative education and communicate the ramifications of accepting treatment or undergoing surgery, ensuring that patients understand their illness, its treatment, and their legal rights. 

  • Use a broad spectrum of professional discipline and socioeconomic and cultural perspectives, relays sensitive information including diagnosis of terminal or severe illness, death of a family member during treatment, surgery, or information pertinent to ethnic, cultural, or religious values, morals, and customs. 

  • Work with designated contact to coordinate and respond to patient requests and problem resolution to provide timely follow-up to complaints. 


Minimum qualifications for the ideal future caregiver include:  

  • Anatomy and other medical terminology are attained through formal coursework or experience. 

  • National Interpreter Certified (NIC), Certified Deaf Interpreter (CDI), Certificate of Interpretation (CI), or Certificate of Transliteration (CT) certifications through the RID (Registry of Interpreters for the Deaf). 

  • Valid Ohio State Driver’s License and maintain automobile insurance coverage (30 days of start date). 

  • Two years of professional interpreting experience. 

  • Two years of ASL experience, preferably in a healthcare setting. 

  • A bachelor’s degree and one year of related experience may substitute the experience requirement.  


Preferred qualifications for the ideal future caregiver include:  

  • Bachelor’s degree. 

  • Previous knowledge of Deaf Culture preferred, especially as it relates to communication and treatment. 


Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ 


Physical Requirements:

  • May require extended periods of standing, walking or sitting; manual dexterity sufficient to perform work on a PC or mobile device.

Personal Protective Equipment:

  • Follows Standard Precautions using personal protective equipment as required for procedures. 

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication
  • Cultural Sensitivity

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