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Implementation Specialist- Salesforce

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

3+ years experience with SaaS solutions, Strong technical skills in Salesforce, Understanding of cloud-based systems, Experience with data migration using Apex Data Loader, Bachelor's degree in Computer Science or related field.

Key responsabilities:

Configure Verifiable’s SaaS solutions for clients
Collaborate to ensure timely, high-quality implementation
Provide technical support during implementation process
Develop and maintain technical documentation
Participate in testing and quality assurance activities

Verifiable SME https://www.verifiable.com/

51 - 200 Employees

See more Verifiable offers

Job description

About Us:

Verifiable provides industry-leading, API-first solutions to automate credentialing and provider network management for the healthcare industry. Our software is used by some of the largest and fastest growing healthcare companies like Humana, TriWest, Spring Health, Modern Health, Talkspace and Grow Therapy. We are an official Salesforce vendor, and the #1 fastest-growing ISV partner on the Salesforce app exchange in 2023.

Responsibilities

Configure Verifiable’s SaaS solutions for clients

Collaborate with Implementation Managers and other internal stakeholders to ensure that implementation projects are completed on time, within budget, and to the highest quality standard

Provide technical support to clients during the implementation process

Learn the Verifiable product and platform to operate as an expert and trusted technical resource for customers and internal teams

Perform troubleshooting and debugging of technical issues as needed

Develop and maintain technical documentation related to the implementation process

Participate in testing and quality assurance activities

Stay up-to-date with the latest SaaS technologies and industry trends

Develop and maintain Salesforce automation, data, security, and operational best practices.

Requirements

3+ years of experience implementing and configuring SaaS solutions for clients

Strong technical skills in SaaS technologies (Salesforce required)

Experience with cloud-based systems and integrations

Understanding of Salesforce sharing model and how to set up users, profiles, roles, reports, and dashboards in the Salesforce platform

Understanding of data migration leveraging the Apex Data Loader

Experience with Salesforce flow automation

Excellent communication and interpersonal skills

Ability to work independently and as part of a team

Strong problem-solving and analytical skills

Customer-focused mindset with a passion for delivering high-quality service

Ability to specify technical changes to technical/development teams

Bachelor's degree in Computer Science, Engineering, or related field

More About Verifiable:

-We’ve grown to over 100 employees in 5 years. Steady revenue growth allowed us to secure a $27M Series B led by Craft Ventures, bringing us to $47M in total funding.

-We value the many benefits of remote work, so we’re fully distributed across the US and internationally.

-Benefits include Health/Vision/Dental plans, unlimited PTO, new Apple equipment, and startup equity as part of your comp package.