UX Content Designer

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.

Experian is looking for an enthusiastic UX Content Designer to join our dynamic Data Quality team. Reporting to the Head of Customer Experience, you will be passionate about creating content experiences that delight users of our data quality products and supporting platforms. Your primary responsibility will be to understand opportunities to support our clients through content, and to remove pain points through regular content maintenance and support.

What you will do:

• Create and test clear and engaging language for our products, including menus, buttons, and other content, to help users and teams achieve their goals
• Document design decisions and make them available for other teams across the business
• Test new designs before they’re deployed to check functionality and accessibility standards
• Assist content developers such as product managers and engineers to create and publish technical documentation
• Support the team in the development of guidelines and processes for maintaining content quality
• Work with stakeholders, managing expectations, gathering requirements and creating solutions
• Create or contribute to high-fidelity design mocks using prototyping software such as Figma
• Collaborate daily with peers across departments, including product, engineering and design, to take products from conception to launch
• Independently identify and work on projects that span multiple teams.

What we expect you to bring:

• Ability to work collaboratively in a team environment and communicate complex concepts effectively.
• A keen interest in staying current with industry trends and advancements in AI and machine learning.
• Strong writing and editing skills; experience with simplifying and persuasively communicating complex technical ideas to non-technical audiences.
• Familiarity with tools for managing and updating content at scale.
• Familiarity with Agile and Lean methodologies in a multi-disciplinary working environment.
• Drive to keep up with emerging digital trends and culture and engaging with the wider digital creative community.

You will get:

• Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and books.
• Work environment - excellent work conditions with friendly environment, recognized strong team spirit, and fun and quality recreation time.
• Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits!
• Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
• Opportunity for Flexible working hours and Home Office.

Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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