As the Head of Workplace and Collaboration Technologies at Guardian, you will lead the strategy and implementation of workplace technology services, enhancing collaboration and productivity across U.S. and India locations.
You Are:
- A self-starter who is fueled by collaboration, likes working with people, and who thrives in partnering across the company with technology and business areas to ensuring that Workplace services are efficiently delivered to customers
- Someone with a solid understanding of Workplace Technology, including Windows Operating Systems, O365 and the entire Microsoft Email and Collaboration suite, End-point Security, Patch Management and Software Delivery
- Diligent, organized, and determined to successfully implement solutions
- Focused on continuous improvement to create a best-in-class Workplace Technology organization
You Will:
- Collaborate with the Head of Enterprise Technology to establish objectives and standard operating procedures
- Lead and enhance employee experiences with reliable and efficient technology solutions
- Find opportunities and develop justifications for spending and initiatives, including identification of risks and cost/benefit analyses
- Enhance the Workplace Technology metrics to show actionable opportunities for improving the employee experience and meeting SLAs
- Coordinate internal and external audit activities for Workplace Technologies with external vendors and internal teams
- Manage Infrastructure and digital workplace team(s) to acquire resources, and align and coordinate priorities, work plans, and activities
- Define, develop, and expand the Service Desk, based on best-practice processes, disciplines, and related toolsets
- Provide direction on emerging technologies, communication and collaboration products and services within Workplace Technology
- Provide leadership, guidance, and supervision to Workplace Technology and Collaboration organization to provide superior results
- Ensure IT security policies are strictly effective to mitigate risks
You Have:
- 10+ years’ of experience as a senior leader in Workplace Technology or similar role
- Familiar with Microsoft products - Windows OS, O365, SCCM, SharePoint, Defender, etc.
- Experience with Windows and MAC based laptops
- Understanding of endpoint tools such as JAMF or equivalent
- Working knowledge with monitoring tools such as Nexthink or equivalent
- Excellent leadership and customer management skills
- Demonstrated experience in working with globally distributed resources
- Understanding of network & endpoint security principals
- Solid understanding of automation and standard methodologies
- Must be self-motivated
- Ability to communicate complex technical concepts clearly to peers and management
- Strong problem-solving abilities
- Ability to manage and lead large teams
- Bachelor’s degree or equivalent experience in Computer Science, Business Administration, Information Technology or relevant field
- Excellent oral and verbal communication skills
- Detail oriented for accuracy of data and information
- Able to produce reports and complete work within deadlines
- Able to work well with interdepartmental teams and initiatives
Location & Travel:
- The position must be located in one of the following office locations: Holmdel, NJ, New York, NY (Hudson Yards), Boston, MA, Stamford, CT, or Bethlehem, PA
- The position will be Hybrid with 2+ days in the office
Salary Range
$148,970.00 - $244,745.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
Health Care
Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits
Dental plan
Vision plan
Health care accounts – flexible spending, health reimbursement, and health savings accounts
Critical illness insurance
Life and Disability Insurance
Retirement and Financial
401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable
Complimentary 1:1 financial guidance with a licensed Fidelity representative
Time Off and Remote Work
Flexible work arrangements (part in-person/part remote)
Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement
Personal holidays for colleagues to use in recognition of religious, cultural, or civic days
Paid parental leave and paid family and medical leave policies
Emotional Well-being and Work-Life
Emotional well-being, mental health, and work/life resources powered by Spring Health
Wellness programs, including fitness program and equipment reimbursement
Child, adult, and elder back-up care support through Bright Horizons
Adoption assistance
College planning
Tuition reimbursement
Student loan assistance
Commuter benefits in select metropolitan areas
Equity & Inclusion
Opportunities to build inclusive and meaningful connections through involvement in colleague-led affinity groups:
Employee Resource Groups:
Colleague Connection Committees
Community Involvement Committees
A culture that encourages colleagues to bring their authentic selves to work
Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
