WEB FOCUS ADMIN - Remote Contract!

Title: WEB Focus Admin
Location: Remote
Duration:6-month Contract with possibility to convert

Job Description:-
What you will be doing:-
• Administer and support WebFocus platform including scalability, security, availability performance, and reliability of the platform
• Automate operation, installation, and monitoring of the WebFocus platform on cloud and on-premises data centers
• Manage and resolve critical support issues with a high degree of technical complexity
• Measure and monitor service and support performance and health (SLAs, KPIs, etc.)
• Plan and implement upgrades of tools and design system enhancements with emerging features.
• Collaborate with engineering team on technical strategies, design patterns, and practices relevant to the optimization and continuous improvement of BI platform within the organization
• Design, optimize, document, and implement the operational aspects for administering various BI tools within FIS data platform ecosystem
• Develop and maintain operational runbooks and training curricula for support team
• Provide enterprise-wide data visualization technical oversight and mentorship for geographically dispersed colleagues and contracted team members
• Implement release management, governance, cost monitoring, user security auditing and performance optimizations to improve customer experience and system reliability
• Apply emerging and traditional technologies for analytics improvements in support of enterprise analytics platform strategy


What you bring:
• Experience with implementing and maintaining high-availability production systems
• Excellent problem-solving and analytical skills with an aptitude for learning new technologies.
• Excellent verbal and written communication skills and the ability to interface with both technical and non-technical individuals as needed.
• Experience with BI platforms like WebFocus, Tableau, ThoughtSpot, PowerBI, or similar tools.
• Strong Windows and/or Linux system administration experience.
• Experience working with SQL and cloud based relational databases such as Snowflake.
• Experience with authentication and authorization systems like LDAP, Kerberos, AD, and IAM.
• Experience with cloud platforms such as AWS, Azure, and GCP.
• Experience debugging networking issues such as DNS resolutions, proxy settings, security groups
• Experience with developing monitoring architecture and implementing monitoring agents, dashboards, escalations, and alerts
• Knowledge of security controls for the public cloud (encryption of data in motion/rest and key management)
• Strong development skills in Python or other scripting language

Experience & Certifications:
• Bachelor's Degree or equivalent work experience in Computer Science, Information Systems, or another related field.
• Minimum 5+ years of experience with Web Focus and data visualization development and/or platform management.
• Minimum 5+ years of technical role experience
• Extensive hands-on experience with SQL
• BI tool administration certification desired

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