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Farsi - International Audio/Video Remote Interpreters

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Full fluency in English and Farsi, Technology proficient across various platforms, Preferred professional interpreting experience, Preferred industry specific certifications, Preferred proof of 40+ hour medical interpreting training.

Key responsabilities:

  • Facilitate effective audio and video remote interpreting
  • Answer inbound calls timely and provide customer service
  • Perform basic troubleshooting for technical issues
  • Adhere to Code of Professional Conduct
  • Participate in ongoing Quality Assurance monitoring
Language Services Associates logo
Language Services Associates SME https://lsa.inc/
201 - 500 Employees
See more Language Services Associates offers

Job description

Position Overview:
As a Farsi Remote Agent, you will be responsible for facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including customer service, medical, and other verticals via audio and video.  Language Services Associates is continuously accepting qualified interpreters!
 
Responsibilities:
·         Provide effective audio and video remote interpreting
·         Answer inbound calls in a timely manner
·         Perform basic troubleshooting for technical issues
·         Provide superior customer service
·         Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
·         Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
·         Complete assigned training(s) and participate in ongoing Quality Assurance monitoring
 
Qualifications/Experience:
·         International opportunity
·         Full fluency in both English and Farsi
·         Technology proficient (including but limited to: web based platforms, email, Microsoft Word, Microsoft Excel)
·         Preferred - professional interpreting experience
·         Preferred - industry specific certifications/trainings (CMI, CCHI, etc.)
·         Preferred - proof of 40+ hour medical interpreting training (ex: Bridging The Gap, Cross-Cultural, etc.)
 
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment!  If interested, please apply and include a copy of your resume which emphasizes your interpreting experience.

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Client Confidentiality
  • Microsoft Excel
  • Microsoft Word
  • Technical Acumen

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