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Training & QA Specialist

Remote:

Full Remote

Contract:

Full time

Work from:

United States

Offer summary

Key responsabilities:

Manage training programs for Customer Service.
Oversee the QA process and handle disputes.

Byram Healthcare SME https://www.byramhealthcare.com/

501 - 1000 Employees

See more Byram Healthcare offers

Job description

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

Owens & Minor teammate benefits include:

Medical, dental, and vision insurance, available on first working day
401(k), eligibility after 30 days of employment
Employee stock purchase plan
Tuition reimbursement
Development opportunities to grow your career with a global company

Manages training programs for Customer Service, including targeted training programs for orientation, processes, tools, and technologies. Also responsible for managing the QA process, handling disputes, and calibration with leadership. Aims to develop and maintain the skill level of Customer Service resources at a world-class level, in line with shared services organizations.

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.