Senior Integration Engineer

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Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role

The ideal candidate will come from a strong Information Technology background, having worked with Enterprise Software, ServiceNow and with the Microsoft Stack (.NET, WCF, Server OS, SQL, etc). The candidate will focus on integrating the Nlyte Software Products, modules, and connectors for our broad and growing customer base. Experience with ServiceNow CMDB and ServiceNow Change Management is required.

Role Responsibilities:

• Technical responsibilities may include, but are not limited to software integrations, software configuration, troubleshooting, and providing technical consultancy to customers.
• Collaborative project management activities that include, but not limited to interacting with company and client stakeholders, work with company and client project/IT managers, and assist with project scoping.
• Manage customers CMDB Integrations with Nlyte from start to finish, lead customer configuration meeting sessions, and open/track/close completed projects in the internal tracking tools.
• Maintain proficiency with current and newly released Nlyte Software products and technologies through self-directed (reading documentation) and formal training (provided by Product Management)
• Demonstrated communication and presentation skills.  Must be able to effectively articulate, communicate, transfer knowledge/instruction, and present with confidence
• Must be Self-motivated, Independent, flexible, resourceful, able to work in a team, and be responsive to requests.
• Must be able to travel occasionally perform work onsite.
• Willingness to pursue and obtain TS/SCI/TK security clearance up to and including CI Polygraph.

Required Qualifications:

• Bachelor’s Degree.
• 3+ years of experience working with ServiceNow Import Sets and Transform Maps.

Preferred Qualifications:

• Degree in Information Technology or Business Information Systems
• Experience in the latest releases of Microsoft Server Operating Systems and Microsoft SQL Server and major modules (SQL DB Engine, SQL Agent, SSAS, SSIS, and SSRS)
• Able to pass Background Checks to obtain Federal Security Clearance is required.
• Experience with Microsoft SQL Failover Technologies a plus (AlwaysON, Log Shipping, Mirroring)
• Experience working with Internet Information Services, Services.msc, Task Scheduler, XML files, .NET files, etc
• Working knowledge of SSL Certificates and prior experience with STIG’d systems a plus
• Understanding of Network/Firewall ports and protocols
• Ability to use collaboration tools such as GoToMeeting/WebEx/Zoom/Skype/etc , Fiddler experience a Plus+
• Active Security Clearance a plus (Public Trust and above)

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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