Business Analyst III

We are seeking a Senior Business Systems Analyst to join our growing team and support our Sustainability Team. You must have excellent communication skills, both verbal and written, be detail oriented, able to work in a team environment and independently. Key Responsibilities:

· Leads projects of medium to high complexity, as part of a Sustainability product team in collaboration with the Product Delivery Manager and Product Manager

· Responsible to achieve project objectives and completion on time, and in conformance with the Agile/Scrum framework

· Guide business customers through business case development for new applications and functionality, including cost / benefit analysis and risk / impact analysis

· Define and manage systems scope and objectives through front-end analysis and research, combined with an excellent understanding of business systems, industry requirements, and available IT solutions

· Analyzes business strategy and user needs, documents specifications, and translates business objectives into proper system requirement specifications

· Creation and management of project user stories utilizing Azure DevOps

· Manage and develop enhancements; take ownership of QA and acceptance testing of completed projects

· Oversee support activities for assigned applications and assure secondary resources are defined, well trained and competent to support the application

· Create or modify procedures to solve complex problems giving consideration to computer equipment capacity and limitations, operating time, and desired results

· Minimize application support load by refining error management and moving initial triage to the Service Center

· Understand industry issues and trends and present technical solutions that enhance the value of our customers' products and services

· Ensure IT Methodology and best practices are adhered to

· Collaborate with other business analysts, technical staff, and management

· Maintain and promote a strong safety culture and follow all safety policies, procedures and regulations.

· Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions

Basic Qualifications: (required)

· 5+ years of business systems analyst experience to include:

o Defining and managing system scope and objectives for assigned projects

o Gathering and preparing detailed user stories and process flow diagrams

o Creating and modifying procedures to solve complex issues

· 3+ years of experience working in an Agile/Scrum environment

· Experience in change management, risk management, stakeholder engagement

· Strong communication, project organization and management skills

Preferred Qualifications: (desired)

· Bachelors Degree in Management Information Systems (MIS), Business Management, or related Business program

· Project Management skills

· Microsoft SharePoint and Visio, Azure DevOps and SQL Server