As a Senior Product Designer I, you will play a key role in driving the design direction of our products. Your understanding of user-centered design principles and keen eye for detail will be the foundation of crafting outstanding and cohesive customer experiences. Our ideal candidate will take a hands-on role in the development of user-centered products that drive customer satisfaction and fuel business growth. Navigating ambiguity is a strong suit, and you deeply value collaboration using the three-legged stool product development model. You’re passionate about enabling customers with meaningful, self-aware feature work and fostering an internal creative culture of collaboration, positivity, and growth.
What you'll do:Design ThinkingExplore and solve design problems for a variety of SaaS products for our customers.Analyze user and stakeholder feedback to identify problems and synthesize new, elegant solutions to solve pain points.Use a strong understanding of our products and assets, the competitive landscape, and our users in product decision-making.Conduct lightweight research of the competitive landscape and learn from user feedback.
Design ExecutionCraft efficient user flows, thoughtful wireframes, high-fidelity pixel-perfect designs, prototypes, and pattern documentation with minimal supervision.Create detailed design specs with all manner of states considered, well-annotated, and ready for handoff to our product development team.Own a feature and execute cohesive, forward-thinking, and industry competitive design solutions from end-to-end with pixel-perfect UI deliverables. Support your designs with thoughtful prototypes and simple animations to demonstrate interactions and simulate new flows.Validate creative ideas through rapid prototyping and user testing.Track feature-related decisions and updates.Prioritize work based on team needs.
CollaborationServe as a working member of a swiftly moving cross-functional team working on multiple projects at one time.Support developers with testing, validation, and edge case designs.Support feature development with thorough testing of new features, creating detailed bug reports across all breakpoints, and giving efficient guidance for dev and QA teams.Meet with the design team regularly to discuss product design decisions and transform product insights into intuitive, user-friendly application features.
Team CitizenshipAssist with finding new design talent and guiding junior-mid level peers.Push forward the craft of product design with an eye on industry trends and best practices.Make an impact in the process of how design work is done, the operations of the design team, and the overall team culture.What you should have: You have a Bachelor’s degree in Design, HCI, or a related field.You are a well rounded product designer with at least 4-7 years professional experience in fully responsive web environments.You have a remarkable product-focused portfolio or prior experience in a product design role for an impressive consumer app, SASS company, or agency.You have a deep understanding of and hands-on experience with modern UX design concepts and tools, as well as platform-specific constraints and guidelines.You have a passion for amazing product design and an appreciation for elegant user experiences.You are well-spoken and can present ideas effectively.You are highly motivated and can be self-directed.You have a high attention to detail and excellent follow-through.You are an outstanding team contributor providing thoughtful viewpoints on product design in a flexible and easygoing way.You are well-versed in giving and receiving feedback constructively.You are an open-minded thinker who’s constantly in search of engaging, usable interaction patterns, and cutting-edge design work in the real world.Deeply understand the ins and outs of Figma, Photoshop, Illustrator, and other toolsPreferred: Real-world, road-tested SaaS product design experience About us
Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And
Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.
Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a
human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world.
Read more about our values here.
Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories are welcome to apply and will be considered for this role in a manner consistent with applicable law. Offers of employment for this role shall be contingent upon successful completion of a background check, including a review of the candidate’s criminal history, in a manner consistent with applicable law.
Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at hr@articulate.com.
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