Senior Executive Assistant

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You’ll Do

• Works on a wide variety of complex support assignments of large scope, high impact, and complexity, coupled with a deep and broad understanding of the operational environment. Applies a variety of complex support methods/skills with significant autonomy to develop responsive, effective customized solutions. Works on complex and high impact cases/problems/assignments, knowing when to escalate out-of-policy matters. Makes contributions to policy and procedure enhancement. Troubleshoots complex issues for all levels of staff/management.
• Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

How You’ll Do It

• Ensures matters pending responses are completed with in a timely manner.
• Provides first pass handling of leaders emails and voicemails. Arranges meetings, schedules appointments, and follow-ups. Ensures the accuracy and effectiveness of leaders' calendars.
• Arranges and coordinates meetings, appointments, lunches, dinners, and parties. Partners with other assistants to coordinate multiple executives’ calendars. Ensure materials are available and printed in advance of meetings.
• Coordinates and schedules travel arrangements. Coordinates internal moves and office reconfigurations.
• Tracks and enters time and attendance. Participates in orienting and training new team members.
• Maintain business files. Answers telephone calls, takes messages, and forwards information to appropriate personnel. Screens and redirects calls to management and staff.
• Communicates with management to convey information, collect data and coordinate administrative details.
• Prepares correspondence including forms, tables, proposals, and reports.

Qualifications You’ll Need
The Basics

• H.S. Diploma or GED
• 6+ Years Clerical, Administrative or Related

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Does this job require remaining in a stationary position, including but not limited to, primarily sitting and standing?

  Primarily remain in a stationary position.

• Does this job require the ability to move about inside or outside the work environment to complete the major responsibilities of the job? No required movement about the work environment to complete the major responsibilities of the job

• Does this job require the ability to transport physical objects? If so, provide the weight of the heaviest object the job needs to transport without the aid of machinery or equipment or the weight equivalency with the aid of machinery or equipment. No

• Primarily, where is this job performed? Primarily performed indoors in an office setting.

• Does this job require the ability to operate equipment or machinery? Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.

• Does this job require the ability to communicate verbally or in written form? Ability to communicate verbally.; Ability to communicate in written form.

• Does the job require travel? Travel up to 10% of the time
• Please provide other physical requirements not included in the previous questions.

Bonus Points If You Have

• 8+ Years Experience Clerical, Administrative or Related
• Associates Degree in Business Administration and Management

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

Application Deadline:

Compensation:

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• STD, Life, LTD and AD&D

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.