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ServiceNow Architect

Remote:

Full Remote

Contract:

Fixed term

Experience:

Senior (5-10 years)

Work from:

Canada

Offer summary

Qualifications:

Proven experience as a ServiceNow Architect, Strong understanding of ServiceNow architecture and modules, Expertise in development and workflow automation, Experience with integrations and APIs, Knowledge of ITIL and ITSM frameworks.

Key responsabilities:

Develop and maintain overall ServiceNow architecture
Lead implementation of ServiceNow modules and functionalities
Configure and customize ServiceNow for optimized workflows
Integrate ServiceNow with other enterprise systems
Provide training and establish governance standards

Metasys Technologies SME https://www.metasysinc.com/

201 - 500 Employees

See more Metasys Technologies offers

Job description

ServiceNow Architect
Remote Position in Canada (Quebec preferred)
6 Month Contract (with potential for extension)
Canadian Citizens Only

ServiceNow Architect
About the Role:

We are seeking a highly skilled ServiceNow Architect to join our team and play a pivotal role in designing, implementing, and managing our ServiceNow platform. As a ServiceNow Architect, you will be responsible for driving the adoption of ServiceNow as a strategic tool to streamline our IT operations and enhance our overall service delivery.

Key Responsibilities:

Architecture Design: Develop and maintain the overall ServiceNow architecture, ensuring alignment with business objectives and IT strategies.
Implementation: Lead the implementation of new ServiceNow modules and functionalities, including custom applications and integrations.
Configuration: Configure ServiceNow to optimize workflows, automate processes, and enhance user experience.
Customization: Develop custom scripts, workflows, and interfaces to meet specific business requirements.
Integration: Integrate ServiceNow with other enterprise systems and applications.
Migration: Oversee the migration of existing IT services and data to the ServiceNow platform.
Problem Solving: Troubleshoot technical issues and provide solutions to ensure optimal ServiceNow performance.
Training: Provide training and support to end-users and administrators.
Governance: Establish and maintain ServiceNow governance standards and best practices.

Qualifications:

Proven experience as a ServiceNow Architect
Strong understanding of ServiceNow architecture, modules, and best practices.
Expertise in ServiceNow development, including scripting (JavaScript, Business Rules, etc.) and workflow automation.
Experience with ServiceNow integrations and APIs.
Knowledge of ITIL and ITSM frameworks.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.

Preferred Qualifications:

Certifications in ServiceNow (e.g., Certified ServiceNow Architect, Certified ServiceNow Developer).
Experience with cloud-based ServiceNow implementations.
Knowledge of DevOps and Agile methodologies.