Senior Software Engineer (Multiple Teams)

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want! 

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

We help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allows for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.

You could join one of the following teams:

Retention: This team helps our customers experience the value Jobber brings after they convert to paying customers, fostering the development of habits using Jobber to run their business and building onboarding-simplifying solutions, ultimately impacting and boosting customer retention! This role will have a full-stack focus.

Communication Systems: This team builds systems enabling our customers to send messages (email and SMS) to their customers, all within Jobber. Communications is at the core of our product strategy, we send nearly 20M+ messages per month and this is the core team that will enable multiple other teams to do high-priority work for the company. To accomplish this, we partner with 3rd parties like Twilio and SendGrid. The work on this team is almost fully backend, using Ruby on Rails.

The role of Senior Software Engineer at Jobber:

As Senior Engineer, you champion projects and mentor more junior engineers, while collaborating closely with Product and Design partners, delivering amazing product solutions. A significant portion of your time is spent solving problems, and hands-on coding, but you also get more and more involved in the architecture and the design of solutions.

Responsibilities Breakdown:

• Collaborate closely with cross-functional teams to conceptualize, design, and iteratively deliver high-impact features that address customer needs

• Partner with Product and Design teams to shape and define the strategic product roadmap

• Actively participate in code reviews and testing processes to ensure code quality and maintainability

• Champion the development of consistent engineering practices and reusable code solutions to enhance overall efficiency

• Participate in discussions to drive consensus on optimal solutions for complex customer problems

• Research, promote, and implement industry best practices within your team's domain, staying at the forefront of technological advancements

• Effectively communicate complex technical concepts to diverse audiences, bridging the gap between technical and non-technical stakeholders

• Provide mentorship and guidance to team members at all levels, fostering their professional growth and career development

To be successful, you should have:

• Demonstrated expertise in developing highly scalable, robust software solutions across multiple layers of the technology stack

• Proven leadership experience championing complex, high-impact projects and serving as core contributor

• Exceptional proficiency in software design, architecture, and coding, with a focus on maintainability and performance

• Outstanding collaboration and communication skills, coupled with the ability to significantly amplify the team’s productivity and effectiveness through mentorship/coaching

• Strong self-motivation and resourcefulness, with the capacity to independently identify and leverage necessary resources for project delivery and problem-solving

• Ability to navigate ambiguity and prioritize tasks effectively in dynamic, fast-paced environments

• Passionate commitment to continuous learning and professional growth, with a track record of staying current with emerging technologies and industry trends

It would be really great if you had:

• Experience with our development stack: React, React Native, TypeScript, GraphQL API layer, and Ruby on Rails on AWS. 

Hiring Process and Team Match-Making:

Using our engineering hiring process, we will explore the skills and qualifications you bring and match you with one of the teams currently hiring. Our hiring process has an interview with a Talent team member (45mins), a Hiring Manager Interview (60mins), a take-home challenge with a follow-up Functional Interview (90mins) and a Senior Leadership Interview (45mins). If a team in particular excites you, feel free to mention it to your Talent Partner! 

Work Environment:

At Jobber you will choose where you do your most impactful work from! You can work from home across Canada, or in a hybrid setting from one of our offices in Edmonton (HQ) or Toronto