Operations Consultant

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

Program and Operations support staff ensure smooth delivery of projects and programs, both internally and externally; while adhering to program, practice and operations guidelines. Program and Operations support staff roles often encompass multiple areas including; data management, metrics and reporting, team facilitation and coordination, and process definition and improvement. Breadth of scope ranges from supporting individual programs, project or processes at the lower levels, to supporting entire functions (practices, business development, etc.) or the company at the higher levels. These roles tend to be more internal-facing than client-facing, although people in operations roles will often have direct client, customer or trade ally communication and contact. 10+ years’ experience. Bachelor’s degree preferred

Key Responsibilities:

• Responsible for fairly significant cross-functional business processes and policies with significant impact to the company or practice.
• Identifies opportunities for cross-functional or cross-company process / protocol improvement and implements and coordinates them. May be responsible for multiple contract / sub-contractor relationships that have a significant impact to overall company performance.
• Responsible for moderate sized practice or company-wide business systems identification, prioritization and improvement with broad impact across practices, functions or the enterprise.
• Accountable for budget management for a significant process or initiative at the practice or company level. Support management of portfolio of contracts at the practice or company level.

Additional responsibilities include:

Project Management

• Develop and maintain project management tools and detailed plans for program and technology updates.
• Track project timelines, milestones, and deliverables to ensure successful project execution.
• Collaborate with cross-functional teams (e.g., IT, marketing, finance) to coordinate and manage projects.

Meeting Coordination and Action Tracking

• Prepare meeting agendas and ensure effective documentation of meeting notes.
• Capture and communicate action items, following up with responsible parties to ensure completion.
• Attend client and stakeholder meetings, offering operational support as needed.

Operational Support

• Provide materials and documentation to support program and senior operations managers in client-facing presentations.
• Liaise between the data analytics team and program managers to communicate data analysis needs and ensure accurate reporting.
• Participate in the strategic development of processes, contributing insights from client and internal meetings.

Technology Tools

• Utilize project management software such as Asana, Jira, or Basecamp to organize and track projects.
• Leverage strong organizational and time management skills to maintain project efficiency.

Compensation Range

Currency

Type

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.