Modern Health
Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.
We are a female-founded company backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures. We partner with 500+ global companies like Lyft, Electronic Arts, Pixar, Clif Bar, Okta, and Udemy that are taking a proactive approach to mental health care for their employees. Modern Health has raised more than $170 million in less than two years with a valuation of $1.17 billion, making Modern Health the fastest entirely female-founded company in the U.S. to reach unicorn status.
We tripled our headcount in 2021 and as a hyper-growth company with a fully remote workforce, we prioritize our people-first culture (winning awards including Fortune's Best Workplaces in the Bay Area 2021). To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—team members who live outside the Pacific time zone must be comfortable working early in the morning or late at night; all full-time employees must work at least six hours between 8 am and 5 pm Pacific time each workday.
We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you!
We're seeking a dynamic and driven Customer Marketing Manager to be the go-to marketer for the Client Success team, focusing on driving user engagement of the Modern Health app. This vital role will involve understanding both client and user needs, working with CSMs to develop user engagement plans for client accounts, and executing on those plans by developing custom user engagement materials (i.e. flyers, slides, email newsletters, and more). You’ll also work cross-functionally with product, marketing, sales, and executive teams to ensure alignment and integration of user engagement strategies across the organization.
The ideal candidate is a curious, adaptable, and action-oriented individual who thrives in a fast-paced environment. You are organized, capable of managing projects with some level of autonomy, and have a knack for building and maintaining strong relationships. You are user-obsessed and a strong writer who knows how to distill complex (clinical/technical) information into digestible resources using an approachable tone. Mental health is a topic that can be uncomfortable for some, so this role involves knowing how to connect with the audience about mental health in a way that feels approachable and welcoming.
This position is not eligible to be performed in Hawaii.
Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees' full range of identities.