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SAP Basis Delivery Lead with German

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

Post-secondary education in IT or related field, Experience in SAP R/3 administration, Thorough understanding of operating systems and database management, Good knowledge of various SAP products, Fluent in English and German.

Key responsabilities:

  • Manage Service Level and Capacity Management
  • Lead troubleshooting and resolution of incidents
  • Oversee Change and Release Management processes
  • Participate in SAP projects and complex changes
  • Develop compliance with technology standards
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NATEK Information Technology & Services SME https://natek.eu/
501 - 1000 Employees
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Job description

Job Description

As the SAP Basis Delivery Lead, you will be at the forefront of managing and enhancing our client's SAP environment, overseeing critical functions such as Service Level Management, Capacity Management, and SAP projects. Your expertise will drive excellence and reliability in our SAP operations.

Your Responsibilities


  • Service Level Management, Capacity Management (perform capacity checks and provide trend analysis as required)
  • Availability Management (Regular checks, availability reports and investigation of reported outages on regular basis)
  • Problem Management, Incident Management and Escalation (act as an escalation engineer, own the Root Cause Analysis (RCA) and the technical solution)
  • Perform manual and automated monitoring, maintenance with or without 3rd party tools
  • Troubleshooting and resolution of incidents using preferred ticketing tool of the client's Change Management (act as Change Supervisor)
  • Release Management (perform a proper handover into production of new applications/services)
  • Configuration Management
  • DB configuration and patching, backup and disaster recovery management
  • Provide technical support and leadership in a complex SAP environment
  • Work with other domains to establish implementation of plans for SAP changes, projects, implementations, backup and recovery
  • Lead and participate in SAP projects and complex changes, such as new implementations, transitions, migrations, upgrades, conversions etc.
  • Manage/consult on the architecture and design of HW and SW within the client's environment
  • Develop, implement and ensure compliance of technology standards and solutions


Our Requirements


  • Post-secondary education in Information Systems, Computer Engineering, Electrical Engineering or related field of studies
  • Experience and knowledge of SAP R/3 basis administration including system installations, upgrades, system migrations, back-up/recovery, performance tuning, system monitoring
  • Thorough understanding of system operating environments and database management including UNIX, Linux, AIX, Windows, TCP/IP and ORACLE, SAP HANA
  • Good understanding and knowledge of one or several of the following SAP products: R/3, BW/BO, SCM, APO, CRM, SRM, PI/XI, PO, MDM, Enterprise Portal, Solution Manager, HANA
  • Excellent analytical and problem solving skills, proactivity to identify potential problems in Customers SAP environment
  • Strong consulting skills
  • Excellent communication skills
  • Experience with formulating overall strategies and operational solution would be an advantage
  • Deep understanding of business environment and IT processes (ITIL)
  • Leadership qualities: integrity, attention to detail, service oriented, goal oriented
  • Fluent in English and German


Benefits


  • Remote work
  • Internal Mobility Program – enjoy many opportunities for career growth, job rotations, diversity of projects & technologies
  • Referral Program – enjoy cooperation with your colleagues and get a bonus!
  • 5/10 Years NATEK Club – we offer long-term cooperation and celebrate each fifth-year cooperation anniversary with gifts
  • NATEK CSR Events & team buildings – enjoy our values: accountability, partnership and expertise and #workITwithus
  • Education – benefit from our know-how, learning courses and certificates and IT events – be part of the community of leaders of the industry and take part as a speaker or a visitor
  • Multisport
  • Technical and Personal trainings
  • Language courses


Additionally only for COW:


  • Cafeteria
  • Live insurance
  • Bonuses for Personal Events
  • Day off for volunteering
  • Meal contribution/ food vouchers
  • Recreation bonus – enjoy traveling around Slovakia and get reimbursement of travel costs


Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Information Technology & Services
Spoken language(s):
EnglishEnglishGerman
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Goal-Oriented
  • Detail Oriented
  • Troubleshooting (Problem Solving)
  • Verbal Communication Skills
  • Personal Integrity
  • Leadership
  • Analytical Skills
  • Consulting

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