Business Operations Associate

The Role:

• Business Operations Associate
• Remote (Based in Ireland) - Occasional travel required but not significant
• Fixed Term Contract (FTC) - 12 months

Role Brief:

As Business Operations Associate, you will be part of the commercial team and are responsible for supporting the defined strategy with a focus on achieving and exceeding quarterly and annual targets in line with the overall company targets and objectives.

You will work closely with the Commercial Management Team to support business growth strategies.

You are expected to support the growth of the SL Controls/NNIT brand through tailored marketing initiatives with the objective of generating increased awareness of SL Controls core services to existing and new clients.

You will help ensure that a company culture of respect, dignity and continuous improvement is fostered for all employees in order to promote personal and career development in conjunction with the achievement of the overall company goals.

You are expected to maintain personal productivity and quality standards that make possible targeted financial returns so that the company may continue to provide our excellent service to our customers and ensure job security and career growth for our employees.

Key Responsibilities:

• Support the overall commercial strategy implementation to open client accounts and further penetrate existing client accounts in both Ireland and abroad that require project and contract staffing solutions.
• Monitor client KPI’s that are delivered directly to client representatives at consistent intervals during the calendar year.
• Demonstrate initiative on identifying areas for improvement within the commercial department. An emphasis on continual improvement within the department is essential for ensuring that SL Controls continues to be at the forefront on winning and maintaining business with new and existing clients at national and international levels.
• Support and have key input into the generation of a coordinated marketing plan that encompasses all aspects of SL Controls service offerings. This is a key activity that will facilitate a coordinated and consistent message to existing and prospective clients.
• Coordinate with the marketing department and be involved in the key aspects of social media in order to drive the SL Controls brand and be up to date on market and competitor activity.
• Active involvement in key events or conferences that drive the business forward.
• Prepare sales proposals to meet with client expectations whilst also ensuring that proper adherence is given to achieving headline financial target margins.
• Present & manage the agreed KPI information to the Commercial Department at agreed intervals.
• Involvement in the creation, review and approval cycle of commercial related documents.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Conduct market research and analysis of competitor activities.
• Support the management of the CRM systems within the SL Controls/NNIT business and manage and lead the associated activities.

Skills Brief:

The ideal candidate for this role will have the following skills:

• Preference will be given to candidates from an Engineering background but we will also consider business/commerce graduates with a good technical competency.
• Excellent communication, presentation and negotiation skills.
• Exceptional organisational and planning skills.
• Experience selling services from initial contact through to contract closure.
• Familiarity with CRM software such as Salesforce/HubSpot/Microsoft Dynamics
• Demonstrated success in consistently exceeding sales goals and targets.
• Preferable to have 1 or more years’ experience in a similar role

Person Brief:

The ideal candidate will be a recent graduate with a least 1 years post graduate or under graduate internship experience in a commercially focused role. 

You should be able to collaborate with other key internal stakeholders to drive the business forward and achieve your goals. You must combine these qualities with strong organizational skills and, particularly, a keen eye for detail.

While this role is remote you must be available to travel circa 2 days per week to office or customer locations. 

Candidates will ideally have a full clean driving license and their own car (mileage will be paid for work related travel).

Opportunity Brief: 

This is an excellent opportunity to work with clients who are global leaders in their field, helping to develop and improve upon industry leading technology solutions. SL Controls offers a supportive environment committed to employee development and wellness, along with a competitive and rounded compensation package, which rewards high performers.

Company Brief:

SL Controls are experts in the area of Equipment System Integration and System Support. We specialise in assisting our customers, including many of the world’s top multinational companies in the medical device and pharmaceutical sectors, achieve their Six Sigma and OEE targets.

Over the past 20 years we have grown our business from a Sligo based enterprise into an international business with additional offices in Galway, Limerick, Leinster and Florida USA.

We pride ourselves on our expertise in industrial IT integration and regulatory compliance in support of global end users, OEM’s and Technology providers.

Find out more about working at SL Controls, our Sustainable Development Goals, and our Diversity, Equity, and Inclusion policy.