SOC Manager

About the role;

The SOC Manager will be responsible for overseeing the daily operations of the SOC, managing a team of security analysts, and ensuring the effective monitoring, detection, and response to security incidents. With a strong background in cybersecurity, the SOC Manager displays exceptional leadership skills whilst thriving in a fast-paced environment.

Who are we?

TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of +80. Our values are Team TSG, Service Excellence and Shared Growth, these sit at the core of our business helping us to achieve our mission.

Why should I work for TSG?

It is our people that make TSG what it is and a great place to work. We put a lot of work in to creating a trusted, open, fair culture and as a result, we have been named as one of the ‘UKs Top 50 Best Large Companies’ and one of the ‘Top 15 Technology Companies’ to work for. In addition, we have been awarded a 2 star accreditation for ‘Outstanding’ employee engagement.

Here’s why;

• Our open and honest culture where feedback is taken on-board and acted upon
• The monthly wellbeing check-ins we complete with all staff and the support provided off the back of those where needed
• Our social events. In addition to regular virtual quizzes and other ad hoc team building events, we launched the very first ‘TSG Festival’ in 2021, Team TSG’s feedback was so positive that we have decided to make it a yearly event
• Two paid CSR days per annum that you can use towards giving something back
• Our charity fundraising - TSG have raised over £20,000 in the last 2 years. We have also recently launched our very own ‘TSG Foundation’
• Our responsibility as a business to the environment as we are working towards becoming a net carbon zero business
• Flexible working policy
• Relaxed dress policy
• Excellent progression opportunities, training and support, including recognised qualifications

Job responsibilities will include, but are not limited to;

• Lead and manage the SOC team, including hiring, training, and performance evaluations.
• Develop and implement SOC policies, procedures, and best practices.
• Foster a collaborative and high-performance team environment.
• Oversee the monitoring of security events and alerts from various sources (e.g., SIEM, IDS/IPS, firewalls).
• Coordinate and manage the response to security incidents, including investigation, containment, eradication, and recovery.
• Ensure timely and accurate incident reporting and documentation.
• Stay up-to-date with the latest cybersecurity threats, vulnerabilities, and attack techniques.
• Conduct threat analysis and provide actionable intelligence to improve the organisation’s security posture.
• Collaborate with other teams to enhance threat detection and response capabilities.
• Ensure compliance with relevant security standards, regulations, and frameworks (e.g., ISO 27001, NIST, GDPR).
• Prepare and present regular reports on SOC activities, incidents, and metrics to senior management.
• Participate in security audits and assessments.
• Identify and implement improvements to SOC processes, tools, and technologies.
• Conduct regular SOC exercises and simulations to test and enhance incident response capabilities.
• Promote a culture of continuous learning and development within the SOC team.

Knowledge, Skills & Experience;

• Bachelor’s degree in Computer Science, Information Security, or equivalent in a related field.
• Relevant certifications (e.g., CISSP, CISM, CEH) are highly desirable.
• Extensive experience in cybersecurity.
• Demonstrable experience in a SOC leadership role.
• Good experience working with Microsoft 365, Azure and Microsoft Defender.
• Experience with incident response, threat intelligence, and security monitoring.
• Excellent leadership, communication, and interpersonal skills.
• Knowledge of scripting and automation (e.g., Python, PowerShell).
• Familiarity with security frameworks and standards (e.g., MITRE ATT&CK, NIST).
• Strong knowledge of security technologies and tools (e.g., SIEM, IDS/IPS, firewalls, EDR).
• Experience with cloud security and monitoring.

Benefits;

• Company bonus scheme
• 25 days annual leave + public holidays
• Life assurance 4 x Salary
• Contributory pension scheme at 4% matched
• Perkbox discounts
• Electric vehicle salary sacrifice
• Employee Assistance Programme
• Paid CSR Days
• Company sick pay
• Income protection cover
• Enhanced Maternity and Paternity pay
• Home-based and hybrid opportunities
• Long service benefits including increased annual leave accrued with service
• Cycle to work scheme
• Employee recognition scheme

If this sounds like the role for you, please apply today to be considered.