Offer summary
Qualifications:
Must be 18 years or older, High School Diploma or equivalent required, Must communicate fluently in French and English, Knowledge of Windows Operating Systems needed, Access to a private workspace required.Key responsabilities:
- Support general billing inquiries
- Build relationships via calls, chats, and emails
- Access and verify customer account information
- Identify customer needs and recommend solutions
- Place follow-up calls to ensure satisfaction