Remote Manager of Litigation Claims

Job Overview

We are seeking an accomplished Litigation Claims Manager to join our innovative insurtech company, renowned for its cutting-edge AI and automation solutions that revolutionize the claims management landscape. This remote position offers the opportunity to lead a dedicated team of claims professionals, driving operational excellence and enhancing overall performance through technology and analytics.

Key Responsibilities

• Oversee complex and high-stakes claims, particularly within Commercial Transportation, ensuring adherence to regulatory and contractual SLAs.
• Consistently achieve or exceed key performance indicators while effectively navigating challenges.
• Develop and implement best practices for efficient claims handling, aligning team performance with client expectations.
• Foster a collaborative team environment conducive to professional growth and development.
• Ensure the accuracy and adequacy of claim reserving processes.
• Serve as a subject matter expert on escalated claims, assisting in the resolution of complex issues.
• Design and execute strategies aimed at preventing fraudulent claims.
• Maintain compliance with all relevant legal and regulatory requirements.
• Build and sustain strong relationships with policyholders, agents, brokers, and legal representatives.
• Provide guidance on claim strategies and interpret inquiries as necessary.
• Support trial preparations and participate in legal proceedings as required.
• Manage external legal counsel and other vendors effectively.
• Prepare and present comprehensive claims reports and analyses, advising clients on trends and loss prevention.
  
  

Required Skills

• Extensive experience in handling commercial transportation claims, including litigation.
• Strong analytical capabilities and proficiency in leveraging technology for operational improvement.
• Exceptional communication and interpersonal skills, with a focus on team leadership and motivation.
• Proficient in legal research and contract interpretation, with a keen understanding of relevant laws and regulations.
• Proven problem-solving and decision-making skills.
  
  

Qualifications

• A Bachelor’s degree in law, business administration, or a related field; a Juris Doctor (JD) degree is highly preferred.
• A minimum of 15 years of claims adjusting experience, with at least 7 years in a leadership capacity managing a team focused on litigated claims; legal experience is advantageous.
• Demonstrated expertise in claims law and best practices in litigation claims handling.
• Experience in managing remote teams is preferred.
  
  

Career Growth Opportunities

We emphasize a culture of continuous improvement and professional development, encouraging our team members to grow their skills and advance their careers within our organization. As a Litigation Claims Manager, you will have access to mentorship opportunities and the chance to shape the future of our claims process.

Company Culture And Values

Our company promotes an empowering environment characterized by empathy, transparency, and collaboration. We believe that diversity drives innovation, and we are committed to creating a workplace that reflects a variety of perspectives. We value team members who lead with understanding and offer support to one another while maintaining a healthy work-life balance.

Compensation And Benefits

• Comprehensive health insurance package, inclusive of vision and dental coverage.
• Employer-matched 401(k) retirement plan.
• Competitive paid time off policy to foster work-life balance.
• Generous family leave policy to support family needs.
• Flexible remote work options complemented by regular corporate retreats to strengthen team relationships.
• Provision of advanced technology, including an Apple laptop and a large second monitor, to enhance productivity.
• Supportive measures to reduce administrative burdens and ensure manageable workloads, allowing you to deliver high-quality service.
  
  

Employment Type: Full-Time