Offer summary
Qualifications:
1+ years of customer service experience, Technically oriented and savvy in Excel, High attention to detail and accuracy, Strong communication and writing skills, Understanding of investor guidelines is a plus.
Key responsabilities:
- Daily review of emails from investors for LLPA changes
- Input Spec Payup LLPAs for existing investors
- Troubleshoot customer support tickets when escalated
- Add new products for investors as announced
- Audit existing investors for content accuracy