Offer summary
Qualifications:
Bachelor’s degree from an accredited college or university, 5-8 years of relevant industry experience, Highly customer service oriented, Ability to analyze and interpret data, Curious and continuous learner.
Key responsabilities:
- Ensure successful onboarding of new customers
- Monitor customer account performance metrics
- Work with account managers for deployment strategies
- Facilitate effective communication on account inquiries
- Provide post-upsell resources for additional features