Offer summary
Qualifications:
2+ years in forensic science or IT, Experience in customer service roles, Professional training experience required, Bachelor's degree preferred in relevant fields, Familiarity with LIMS products advantageous.Key responsabilities:
- Deliver training and support during implementations
- Analyze business processes for implementation needs
- Collaborate with clients on work process redesign
- Document bugs and enhancement requests
- Participate in client satisfaction reviews