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Maintenance Coordinator

Remote: 
Full Remote
Contract: 
Salary: 
19 - 23K yearly
Experience: 
Expert & Leadership (>10 years)
Work from: 

Offer summary

Qualifications:

Fluent in English and Spanish, Experience with property management software, Customer service experience, Personal laptop/computer and high-speed internet, Remote working experience.

Key responsabilities:

  • Respond to tenant maintenance requests
  • Communicate and coordinate with vendors
  • Manage communication with landlords
  • Prepare move-in/move-out reports
  • Participate in on-call emergency rotation
Marshall Reddick Real Estate logo
Marshall Reddick Real Estate Real Estate Management & Development SME https://www.marshallreddick.com/
51 - 200 Employees
See more Marshall Reddick Real Estate offers

Job description

No phone calls or emails from recruiters or employment agencies. Do not contact us with unsolicited services or offers. All candidates must apply directly.
 
Who We Are
Here at Marshall Reddick Real Estate we are a fast-paced, software-centered, and rapidly changing full-service residential real estate investment firm. We provide multiple services to our clients including real estate brokerage, property management, private lending, and investment funds. We have a team of 150+ members across 9 offices in CA, TX, FL, and TN. Founded in 1979, we are committed to our mission to be the bridge connecting each client to financial independence through education, mentorship, and by providing a trusted system of buying, selling, and managing real estate and mortgages nationwide.

The Opportunity 
We are in need of a self-starting, reliable, and eager customer service professional who will contribute to the amazing culture that is Marshall Reddick Real Estate. We're looking for a proactive team member to make an immediate impact in our Property Management division. The main objective of this position is to handle and filter all incoming maintenance requests through AppFolio, communicate with vendors, and ensure requests are resolved in a timely manner. We are looking for a quick learner who is proactive, can take direction well, and shows initiative. This position will require excellent organization, attention to detail, and time management skills to exceed expectations of our tenants, owners, and vendors. You will have the privilege of communicating with landlords, when needed, regarding the status of their properties.
 
We have a need to hire a full-time, independent contractor to work remotely from Mexico and support a portfolio of properties in Texas.
 
Location | Remote - Mexico (Mexico City, Guadalajara, or Monterrey)
Shifts | Monday - Friday, 8:30am CDT - 5:30pm CDT

What We Offer
Hourly Rate |$10.00 - $12.00 USD
Bonus Pay | U.S. Holidays + Time Off

What You'll Do
  • Respond to all tenant maintenance requests 
  • Contact, coordinate, and dispatch vendor(s) to properties 
  • Communicate with landlords to obtain approval for make-ready or maintenance repairs 
  • Work closely with Maintenance Managers to maintain a vendor list 
  • Onboard new vendors, obtain documentation, set up portal access 
  • Prepare move-in/move-out reports 
  • Must be available for on-call emergency rotation

  • What Qualifies You
  • Fluent in English and Spanish to include written and verbal communication
  • Personal laptop/computer, high-speed internet connection, and home office space
  • Experience using property management software, AppFolio is a huge plus
  • Property management experience
  • Customer service experience
  • Experience working on a team with daily communication

  • What Sets You Apart
  • Customer service mindset and positive attitude 
  • Ability to learn quickly
  • Highly self-motivated and willing to put forth extra effort consistently 
  • Passion for real estate and motivation to learn 
  • Experience with CRM software, SuiteCRM a huge plus 
  • Required profile

    Experience

    Level of experience: Expert & Leadership (>10 years)
    Industry :
    Real Estate Management & Development
    Spoken language(s):
    EnglishEnglishSpanish
    Check out the description to know which languages are mandatory.

    Other Skills

    • Customer Service
    • Teamwork
    • Problem Solving
    • Time Management
    • Proactivity
    • Detail Oriented
    • Communication

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