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Customer Support Engineer

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Technical support experience, Engineering background, Experience in liquid handling equipment.

Key responsabilities:

  • Provide technical support and maintenance.
  • Ensure customer satisfaction with equipment.
  • Handle on-call shifts once a month.
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Revvity Biotech: Biology + Technology XLarge http://www.revvity.com/
10001 Employees
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Job description

Job Title
Customer Support Engineer

Location(s)
Brazil - Remote (Home Based)

About Us

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our diverse team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.

Find your future at Revvity 

Provide technical and engineering support services, preventive maintenance repairs, and promote satisfaction with Revvit equipment.
Focused on the city of Curitiba – state of Paraná, with nationwide service for instruments in the Human Reproduction, Diagnostic, Life Science and Molecular Biology Lines (AUTOMATED PIPETTORS), liquid transfer equipment, Liquid Handling Repairs, Pipetting Automation and DNA extractors, service to blood centers and hospitals, 20-hour SLA, and on-call shifts at least once a month on Saturdays, Sundays and holidays.
Sense of urgency, accustomed to working in a production environment and high pressure to release operations, Sense of urgency, conflict management, being a mediator for the end customer and customer service.

Required profile

Experience

Industry :
Biotech: Biology + Technology
Spoken language(s):
Kyrgyz
Check out the description to know which languages are mandatory.

Other Skills

  • Calmness Under Pressure
  • Customer Service

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