Manager, Information Security (Cyber Assurance Program)

Work Location:

Hours:

Line of Business:

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

KEY ACCOUNTABILITIES

CUSTOMER

• Ensure team provide technical expertise and consultation to partners and/or stakeholders on a broad range of Technology Controls / Information Security programs / policies / standards and incidents for own specialized discipline / practice area 
• Oversee and assign expert resources on project consulting on assessment of risk, definition of required controls, appropriateness of implemented control procedures, vulnerability assessments and any other relevant areas
• Conduct comprehensive risk and control design assessments for an application portfolio, articulate and document impact of control gaps to the business and the overall Bank, risk mitigation and remediation plans, remediation strategy document or provide info security solutions to address risks as applicable
• Ensure technology, processes, and governance are in place to monitor, detect, prevent, and react to current and emerging security threats against TDBG’s business
• Contribute to the definition, development, and oversight of a global network and endpoint security threat management strategy and framework
• Provide guidance to the team in the development of on-going Technology Risk reporting, monitoring key trends and defining metrics to regularly measure control effectiveness for own area
• Provide guidance to team and proactively work with Technology leaders / stakeholders and service/platform owners to ensure all technology controls, security components are integrated into the bank’s overall Enterprise Architecture and any control gaps are addressed.
• Consult on Regulatory compliance requirements, reporting and questions
• Provide support and consulting in preparation for Audits and in composing management responses and appropriate remediation activities
• Develop and oversee deployment of software security program across TD Bank for in-house developed and commercial off-the-shelf software focusing on standard process and tools
• Manage executive communications and reporting of Application Security and Customer Protection programs, risks, incidents and threats for the enterprise
• Develop and implement a technology controls /security awareness and software security training curriculum for technology partners
• Participate in computer security incident responses relevant to business (or enterprise wide) and represent respective function and Enterprise position to the business, and business needs to incident response team

SHAREHOLDER

• Ensure team adherence to internal policies / procedures, technology control standards, and applicable regulatory guidelines
• Proactively review internal processes and activities and identify opportunities for improvement
• Adhere to and advise on / oversee / monitor / enforce enterprise frameworks and methodologies that relate to technology controls / information security activities
• Influence behavior to reduce risk and foster  a strong technology risk management culture throughout the enterprise
• Lead relationships with other areas of Technology / businesses / corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
• Support team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
• Assess / identify key issues and escalate to appropriate levels and relevant stakeholders and business management where required
• Maintain a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite
• Identify, mitigate and report on risk issues per enterprise policy / guidelines and ensure appropriate escalation processes are followed
• Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets).
• Forecast, manage and track operating / programs costs / financials in line with investment governance to deliver agreed outcomes and service-level within budgets
• Provide aggregated reporting / analysis for areas of oversight / accountability
• Work closely with key business leaders to optimize TDBG’s resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale
• Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations
• May lead relevant governance meetings or committees and related deliverables / outcomes representing the business on governance and control issues
• May manage oversight process, risk-based identification and monitoring of related risks and regulatory compliance across supported functions, while ensuring key controls and processes are effectively managed
• May oversee or lead  the facilitation and/or implementation of action / remediation plans to address performance / risk / governance issues

EMPLOYEE / TEAM

• Responsible for management of the overall team(s) providing both leadership and guidance
• Set targets and objectives for the team, and deliver results
• Grow team expertise to align with enterprise demand and the Bank's direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
• Foster an environment / culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism
• Co-ordinate necessary resources to ensure completion by deadlines
• Provide coaching, development, succession, recruitment, resource management and overall team leadership for team members and provide regular input into team members’ assessment of performance and development plans
• Prioritize and manage own workload in order to deliver quality results and meet timelines
• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
• Establish effective relationships across multiple business and technology partners, program and project managers
• Participate in knowledge transfer within the team and business units

BREADTH & DEPTH

• Advanced  knowledge of Bank, technology standards and managing people / projects
• Leads a small team of IT professionals; coaches/ educates, monitors and manages team members
• Strong communication, negotiation and organizational skills specifically including the ability to present options in business terms to both IT and business staff including executives
• Generally reports to an Senior Manager or above

EXPERIENCE & EDUCATION

• University degree
• Information security certification / accreditation an asset
• 7+  years of relevant experience

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
 
Colleague Development 
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
 

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation 

If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.