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International Call Center

Remote: 
Full Remote
Contract: 
Full time
Salary: 
20 - 40K yearly
Experience: 
Mid-level (2-5 years)
Work from: 
Austria

Offer summary

Qualifications:

Any Graduate, 3+ years of international calling experience, Excellent knowledge of English, Good knowledge of CRM software and telephone systems.

Key responsabilities:

  • Interact with customers, addressing inquiries
  • Resolve customer complaints and issues
  • Meet sales quotas over the phone
  • Learn and explain products and services
  • Report on each call made
Votiko logo
Votiko Telecommunication Services Scaleup https://www.votiko.com/
51 - 200 Employees
About Votiko
Votiko is the top provider of outsourced contact centre solutions to businesses in the United States and Canada, with worldwide reach through international alliances. We are experts in campaigns that need Inbound and Outbound Call Platforms - as well as online interactions such as Live Chat, Email, Social Media Response Management and Analytics, and assistance for User Generated Marketing Programs. We are positioned to capture and report on large quantities of client interactions through the use of our combined CRM/web analytics solutions. Votiko is dedicated to offering business process outsourcing (BPO) services and solutions for your daily operations! We have the legal structure, technology, infrastructure, and administrative staff in place to meet and exceed your objectives. We are experts in business-to-business cold calling, lead development, and sales. Votiko provides answering services to small and medium-sized businesses as well as customised contact centre solutions to government and larger businesses. With 7 years of experience serving 250+ clients across all industries, Votiko delivers world-class call center, outsourcing and customer care services across 6 Countries in the world. Our CRM Solutions, Inbound IVR and ACD apps, and Outbound CTI platforms enable companies to provide great customer service, answering solutions, stellar outbound telephone marketing, and near real-time reporting. Expertise: - 24/7 call centre and value-added business process outsourcing services. - Extensive industry experience and product offerings across a variety of sectors. - Capable of supplying markets in the United States, Europe, Australia, and Asia-Pacific - Equipped to handle projects and deliver reports - Business Continuity and Disaster Recovery Management are included. Votiko has been offering superior customer service for over seven years. Call us today to see how Votiko can become a seamless extension of your business. Give us a Call at +1-630-923-8375
See more Votiko offers

Job description

Do you want an international calling job on very urgent bases, don't worry Votiko help you!


About the job:-

Votiko is seeking a customer service representative who can interact with our customers and provide them with information to address inquiries regarding products and services. Also, you will have to deal with and help resolve any customer complaints.


Location: Surat Gujarat

Salary: 20,000 to - 70,000 /month

Working Days:- Monday to Friday (Sunday -Saturday off)

Mobile Number: 8511539085


Responsibilities:

Proven track record of successfully meeting sales quota preferably over the phone.

You have to work on computer programs (e.g. CRM software) and telephone systems.

 Learn about products and services and describe/explain them to prospects.

Each and every call you have to make a report.


Requirements:

Qualifications-Any Graduate

3+ years of overall experience in international calling

Excellent knowledge of English.

Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.

Ability to learn about products and services and describe/explain them to prospects.

Outstanding negotiation skills with the ability to resolve issues and address complaints.


Who We Are:


Votiko is a digital marketing and technology solutions company. We offer cost-effective Digital Marketing and Analytics solutions using WordPress and PHP platforms. Here is an organisation that provides a wide array of value-added services that helps you meet your telemarketing and digital marketing solutions. Our solutions use advanced features of web, BPO, Call Center on the industry-leading platforms.

If you want more about company so please visit our website http://votiko.com/


Salary

20000 - 40000 INR (Per Month)


Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Telecommunication Services
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Customer Relationship Management (CRM) SoftwareProduct KnowledgeBusiness Telephone Systems

Other Skills

  • Sales
  • Problem Solving
  • Communication
  • Negotiation
  • Customer Service
Are you interested?

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