Offer summary
Qualifications:
Experience in contact/processing center work, Attention to detail and accuracy, Excellent telephone manner, Good computer skills, especially Excel and Outlook, Demonstrated ability to meet operational targets.Key responsabilities:
- Input postal appeals into the CMS
- Gather and record accurate data in a timely manner
- Liaise with appellants for correct information
- Respond to queries from various stakeholders
- Assist adjudicators with administrative functions