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Digital Marketing Assistant

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Australia

Offer summary

Qualifications:

2+ years in marketing or admin role, Proficient in Microsoft Office Suite, Experience with HubSpot, Shopify, Klaviyo preferred, Degree in Marketing or related field preferred.

Key responsabilities:

Manage social media accounts and performance
Maintain marketing databases and send emails
Conduct market research and report findings
Liaise with suppliers and coordinate orders
Perform follow-ups and provide administrative support

24x7 Direct SME https://www.24x7direct.com.au

51 - 200 Employees

See more 24x7 Direct offers

Job description

This is a remote position.

Philippine-based (Filipino) Applicants Only.

About the Role:

We are seeking a proactive and organised Digital Marketing Assistant to report to the Head of Marketing and support our portfolio directors across a number of companies and projects. These companies include technology, SaaS, fintech and fashion. The ideal candidate will handle a variety of tasks including social media management, database management, research, supplier liaison, and telephone follow-ups. This role is perfect for a confident person with a strong marketing background who thrives in a fast-paced environment and is looking to make a significant impact on a growing company.

Key Responsibilities:

1. Social Media Management:

Manage social media accounts, including some content creation, post scheduling, and engagement with followers.
Track social media performance and suggest improvements.
Klaviyo (EDMs) and customer management
Creator and influencer sourcing & liaison

2. Marketing & Database Management:

Maintain and update customer and marketing databases.
Ensure accuracy and confidentiality of data.
Draft and send out bulk emails

3. Market Research:

Research market trends, competitors, leads for sales
Prepare reports on findings

4. Liaison with Suppliers:

Source and liaise with suppliers and agencies
Coordinate orders and deliveries, handle enquiries, and negotiate terms.

5. Telephone Follow-Up:

Conduct follow-up calls with clients and partners to gather feedback, confirm information, reinforce relationships, and qualify sales and partner leads.
Manage outbound communication for promotions and updates.

6. Administrative Support:

Assist with the preparation of financial reports, presentations and marketing materials.
Provide general administrative support as needed to ensure efficient operation.

Requirements

Experience: 2+ years of experience in a marketing or administrative role, preferably in a virtual capacity.
Technical Skills: Proficient in Microsoft Office Suite. Experience with HubSpot, Shopify, Klaviyo and all leading social media platforms is an advantage.
Education: Degree in Marketing, Business, or related field is preferred.
Skills:
○ Excellent organisational and time management skills.
○ Strong communication skills, both written and verbal.
○ Ability to multitask and prioritise tasks effectively.
○ High level of professionalism and ability to work independently.
○ Detail-oriented with strong follow-up skills.