Offer summary
Qualifications:
5+ years in Customer Success or Project Management, Proven strategic and advisory skills, Ability to drive discussions with stakeholders, Experience in SaaS environments is a plus, Excellent communication and presentation skills.
Key responsabilities:
- Manage a group of strategic accounts
- Ensure customers receive maximum value from ServiceNow
- Oversee delivery and customer experience for Impact Guided
- Identify customer needs and propose solutions
- Lead project reporting using ServiceNow applications