Offer summary
Qualifications:
Bachelor’s degree or customer support experience, Fluent in spoken/written English, Excellent computer skills and knowledge of Operating Systems, Understanding of Microsoft Office products, Ability to manage multiple tasks in a fast-paced environment.
Key responsabilities:
- Support the Turnitin product line via email and other channels
- Coordinate with Engineering and Product Management
- Develop positive customer relationships
- Assist in translation and maintenance of technical documentation
- Support strategic initiatives as needed