Named Account Executive, State Government (Southeast)

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Named Account Executive, State Government
Southeast Region

Our Enterprise Business team focuses on working with exciting growing organizations of 5000+ employees in the Public Sector vertical.

Job Summary:
As a Named Account Executive specializing in selling into State Government agencies across the Southeast region you will play a critical role in establishing and nurturing strong relationships with these organizations. Your primary goal will be to understand their unique requirements, demonstrate the value of Salesforce products, and assist them in achieving their mission-critical objectives.

Join our dynamic team and help State Government organizations leverage Salesforce solutions to enhance their operations and better serve their constituents.

Key Responsibilities

• Cultivate and maintain enduring relationships with federal civilian clients

• Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.

• Provide regular progress updates to management regarding client accounts.

• Monitor and report on key performance metrics, including client retention and revenue growth.

• Maintain a high level of client satisfaction by consistently exceeding expectations.

• Work collaboratively with internal teams to devise solutions for complex challenges.

• Address and resolve client issues in a timely and efficient manner.

• Keep clients informed about new product features, updates, and enhancements relevant to their needs.

• Identify growth opportunities within existing accounts and work towards expanding Salesforce services.

• Collaborate closely with clients to formulate customized account strategies.

• Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery.

• Stay informed about industry trends, government regulations, and competitive offerings.

• Develop an in-depth understanding of Salesforce products and solutions.

• Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement.

• Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.

Qualifications:

• Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

• Self-motivated with a commitment to achieving and exceeding sales targets.

• Strong problem-solving and negotiation abilities.

• Willingness and ability to travel to client locations as required.

• Outstanding communication and interpersonal skills.

• Familiarity with the State Government agencies is a significant advantage.

• Proven track record in account management, preferably within the government, state and local sector, or related fields.

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