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Customer Support - Automotive - German Speaker (Remote in Greece)

Remote:

Full Remote

Contract:

Full time

Salary:

168 - 16K yearly

Work from:

Greece, Belgium

Offer summary

Qualifications:

Fluent in German, Good level of English.

Key responsabilities:

Handle business inquiries and calls
Respond to customer questions
Process requests and update data
Document interactions in ticket system

TalenTrail Human Resources, Staffing & Recruiting Small startup http://www.talent-trail.pt/

0 - 1 Employees

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Job description

Remote work in Greece - Equipment provided

Project:

You will be providing services to the clients of Mercedes-Benz, a German luxury and commercial vehicle automotive brand established in 1926. It is headquartered in Stuttgart, Baden-Württemberg, Germany. Mercedes-Benz produces consumer luxury vehicles and light commercial vehicles.

Your Responsibilities:

Handling business inquiries and inbound calls
Responding to customer questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions
Processing requests and updating data in the database
Documenting interactions in the ticket system

What you will need:

Fluent level of German language
Good level of English language
Communication skills

Offer

Salary: 1300€ gross x 14 months
Performance Bonus of up 10% of the base salary per month
Paid holidays at higher rates according to Greek law
Equipment provided by the company for remote work in Greece
Schedule: 40h/week - Rotating schedules with night shifts - Night shifts paid at 75%