In this role, you will work closely with our providers and patients through many stages of their Thirty Madison journey. The role is both patient and provider-facing, from helping patients receive medical records, to assisting providers in coordinating treatment plans. You’ll partner with and support the Customer Experience team, our medical network, and patients across all of our brands. You must be comfortable speaking with others across various channels (primarily email/message) compassionately and professionally. Patients are ready for healthcare delivery that matches the innovation and accessibility they’ve come to expect from other service sectors, and Thirty Madison is putting that capability in their hands. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions.
U.S. Applicants Only
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At KMG we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Contact us at recruiting@thirtymadison.com to request accommodation.
About KMG
KMG Medical Group works with Thirty Madison’s multi-speciality portfolio of digital health solutions with a focus on helping patients with chronic health issues. At KMG we believe that access to quality healthcare should never be a luxury. Our mission is to provide high-quality healthcare that is both affordable and accessible. We focus on caring for the whole patient, not just their symptoms. Through our novel approach to care delivery, we combine the best of specialist-level healthcare with the convenience of telemedicine. As we continue to grow, we pride ourselves on finding individuals who truly embody our core values and are passionate about providing our patients with the opportunity to live their healthiest lives.
*This employer participates in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the U.S.*
*Please be aware that there are fraudulent entities who are falsely claiming to be or represent Thirty Madison in order to solicit sensitive personal information or payment. Thirty Madison is not in any way associated with these entities or practices. The safety and integrity of those seeking employment with us is of the utmost importance and we actively work with our legal and security teams to prevent future incidents.
Thirty Madison will never ask for sensitive information or payment when engaging with job seekers. The entities use many methods to perpetuate these scams, including but not limited to: participating in a text-only interview, using Thirty Madison’s trademarks on their correspondence, or providing you with a seemingly legitimate offer letter. If you suspect you are a victim of this scamming, we encourage you to cease further contact and report the crime to The Federal Trade Commission.
