Operations Manager: Seattle-Tacoma Airport

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Job Summary:

Job Responsibilities

Overall management of advertising program assets, operations, and in-field personnel (if applicable) at the Seattle-Tacoma International Airport (SEA)

• All work is performed on site at the airports
• Act as front line of operations for our airport contract in providing the highest level of service, urgency and communication to our airport partners, sales Account Executives, and external clients
• Establish and maintain strong working relationships with Airport Management and facilities staff
• Oversee all ad program inventory within the airport and maintain to ‘like new’ condition while adhering to company operational Standards of Excellence
• Troubleshoot and deploy plan of action to repair or replace printed or digital inventory as needed and, in a manner, to preserve maximum up-time
• Monitor CCA digital advertising networks as it relates to uploaded client content for digital campaigns through the CCA digital content management system
• Manage and coordinate 3rd party service/maintenance and tech support contractor(s) for access in troubleshooting of printed and digital network inventory
• Perform weekly market program audits of all advertising display inventory to ensure functionality and cleanliness 
• Provide Proof of Posting photographs of client campaigns in accordance with company POP Policy and Industry standards
• Work with Regional Operations Manager to create and manage capital investment budget for revenue generating resources and ongoing operational expenses

Job Qualifications:

Education and Certifications

• Bachelor's degree preferred, or equivalent combination of education, training, experience, or military experience.

Work Experience

• 3+ years of related experience with increasing levels of responsibility preferred

Skills

• Ability to read, analyze and interpret verbal and written requests and directions 
• Must have ability to learn and use company and customer system(s)
• Ability to understand and troubleshoot basic digital components
• Ability to read and comprehend engineering blueprints
• Clear understanding of general building codes and permitting procedures
• Good computer skills including Microsoft Office Word and Excel
• Digital signage, A/V equipment, and/or electronics background preferred

Competencies

• Client Focus – Providing service excellence to internal and/or external clients
• Planning and organizing – Reaching goals that are central to organizational success by making and following plans and allocating resources effectively.
• Adaptability – Adapting in order to work effectively in ambiguous or changing situations, and with diverse individuals and groups.
• Achievement Orientation – Focusing efforts on achieving high quality results consistent with the organization’s standards.
• Negotiation – Seeking to resolve different perspectives or matters of dispute by discovering shared interests and finding mutually acceptable solutions.

Physical Demands

The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to lift, pull, push and position ladders, material and equipment, occasionally more than 50 pounds. Employee is required to climb ladders and/or stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.
• This job is generally performed in a temperature-controlled airport environment.  The requirements of the job include occasional exposure to dust and fumes.  Duties are occasionally performed evening or late-night hours. 

Other Requirements

• 10-year FBI Background check required for airport security badging process 

Certifications/Licenses

• Valid driver’s license

Washington Salary Range: $70,000 to $93,000

Bonus Eligible

Comprehensive Benefits package offerings, which includes:

•             Multiple Medical, Dental, and Vision Plans to choose from

•             Health Care Spending Accounts (HSA and FSA Options)

•             Dependent Care Flexible Spending Account

•             Optional Short Term and Long Term Disability Plans

•             Company Paid Employee Life and AD&D Insurance

•             Supplemental Life and AD&D Insurance (Employee/Spouse/Child)

•             Voluntary Benefits: Critical Illness, Accident, Identity Theft Protection, Legal Assistance, and Pet Insurance

•             Pre-Tax Commuter Spending Account

•             Employee Assistance Program (EAP)

•             401(k) Savings Plan with company match

•             Paid Time Off (Accrued Vacation and Sick Plans)

•             Discounted Gym Memberships

•             Professional Development Opportunities

•             Employee Resource Groups

EEOC statement

As an equal opportunity workplace, we believe that being your authentic self enables us to deliver innovative advertising solutions while enhancing our communities. Our goal is to foster an inclusive environment where we celebrate you as you are, and value your growth and passion.

Location

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The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Our organization participates in E-Verify.  Click here to learn about E-Verify.

Current employees and contingent workers click here to apply and search by the Job Posting Title.