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Microsoft - Windows Helpdesk Support at Xperteks

Remote: 
Full Remote
Contract: 
Work from: 
New York (USA), United States

Offer summary

Qualifications:

Proficient in Windows Operating System, Experience with remote software technologies, Knowledge of VPN connectivity and TCP/IP, Familiarity with Office 365 and GSuite, Able to troubleshoot networks and printers.

Key responsabilities:

  • Support clients with desktop and hardware issues
  • Conduct proactive system maintenance and backups
  • Troubleshoot general connectivity problems
  • Assist with network and server support
  • Document communication and processes
Xperteks Computer Consultancy, Inc. logo
Xperteks Computer Consultancy, Inc. TPE http://www.xperteks.com/
11 - 50 Employees
See more Xperteks Computer Consultancy, Inc. offers

Job description

Xperteks is looking to hire an Windows/PC Help Desk Support

This is a Full-Time Remote position.

A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows Remote Technical Support position to support clients on a full-time basis.

Candidate must be passionate about computers & technology and should be highly proficient in Windows Operating System. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.

Must Be Experienced And Proficient In

Remote Software Technologies

VPN Connectivity and TCP/IP LAN Networks

General Network and Firewall troubleshooting

Windows Troubleshooting

Printer Troubleshooting

Office 365 and Cloud Applications

GSuite Administration

Critical Thinker

Ideal Candidates Should Be Able To

  • Provide general desktop, user and hardware support
  • Provide proactive system maintenance including backup solutions
  • Provide general connectivity and troubleshooting support
  • Provide network and server support
  • Provide good communication skills and documentation

Required profile

Experience

Industry :
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Critical Thinking
  • Troubleshooting (Problem Solving)

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