About Loyal
Loyal is a clinical-stage veterinary medicine company developing drugs intended to extend the lifespan and healthspan of dogs. Our mission is to help dogs live longer, healthier lives.
We’ve already achieved significant milestones on our path to earning FDA approval for the first lifespan extension drug for any species. We have three products in our pipeline and are on track to bring the first product to market in 2025.
Loyal is a well-funded startup in growth mode. Our team includes scientists, veterinarians, engineers, operators, and creatives. This role will play a key role in supporting our growth strategies.
About the role
The Clinical Research Associate I (CRA I) plays a crucial role in ensuring the successful conduct of clinical trials by monitoring and supporting clinical study sites. This is an entry-level position ideal for candidates interested in clinical research. You will assist the Clinical Operations team in achieving its mission through fostering partnerships with clinical study sites to ensure compliance in conducting and executing clinical trials.
You will be reporting to our Sr. Director, Clinical Operations, Jonathan Lee.
Your daily work will include:
- Be the face of the company with the clinic and building trusting relationships and positive experiences for study vets, vet techs, site staff and pet owners in accordance with the Loyal Service Level Expectations (SLEs).
- Develop strong, collaborative investigational site relationships and ensure continuity of relationships through the trial.
- Perform the following onsite and remote clinical monitoring activities, ensuring compliance with the study protocol, monitoring plan, Veterinary Good Clinical Practices (VICH GCP), and applicable regulations:
- Site visits, including but not limited to, qualification visits, initiation visits, interim monitoring visits, and close-out visits.
- Generate clear, comprehensive, and accurate visit reports and letters in a timely manner.
- Issue and resolve data queries for data entry errors.
- Obtain additional information on potential serious adverse events.
- Perform investigational product accountability and return.
- Provide input on site selection and site qualification activities.
- Review and verify study records including source documents, informed consent forms, and other materials to ensure data is complete and accurate, and collect essential documents for the trial master file (TMF).
- Manage and maintain study data, such as site/subject visit tracking and other documentation in Clinical Trial Management System (CTMS), TMF, and other systems.
- Provide training and support to site investigators and staff.
- Facilitate vendor support for services and supplies to study sites.
- Learn and familiarize yourself with Loyal systems, including performing user acceptance testing (UAT) and contributing to the continuous improvement of these systems.
- Attend and represent the company at industry conferences.
- Performs other Clinical Operations duties, as requested.
About you:
- Bachelor’s degree or equivalent experience required, preferably in animal science, biology, veterinary, or related life sciences.
- Excellent communication, presentation, and interpersonal skills.
- Exceptional organizational and follow-up skills, as well as attention to detail.
- Able to travel up to 40% regionally and nationally.
Preferred but not required
- Experience working with VICH GCP studies
- Experience in clinical research and/or product development in animal health
- Certifications such as CVT, LVT, RVT, or CVPM.
- Experience working with Prelude EDC.
Loyal benefits:
- Full-coverage health insurance — medical, dental and vision — for you and your dependents
- $1,000 home office equipment stipend
- $1,200/year learning budget for books, courses, etc.
- $250/month wellness budget for gym, cleaners, spa, food, etc.
- All 3-day weekends are turned into 4-day weekends 🎉
- Unlimited vacation and paid holidays
- Paw-ternity leave — adopt a dog and get a day off with your new family member 🐶
- Annual company retreat at beautiful locations across the country (recently: Tahoe, Cape Cod)
- Competitive salary
- Company equity options grant for new hires
Salary range: $70K - $95K
Loyal is founded and led by a first-gen female CEO and is proud to be an equal opportunity employer. We do not discriminate against applicants based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.
Our values
Lean into moonshots
We don’t settle for incremental change. We have the bravery to take risks and shoot for the impact we want to have.
Opportunity is at the intersection
We lean into combining disciplines, expertises, and perspectives not normally adjacent. We design our organization to facilitate cross-pollination and cross-collaboration. We reject silos.
Expertise without ego
Titles do not determine who has a voice. We work on hard, technical problems and have a ton of fun while at it.
Learning by doing
Our path is novel and many things we are doing have never been done before. We lean into MVPs and are open to unexpected outcomes.
Lead with context
We value leading with context. We equip people with the context and background necessary to make their own decisions and act in the best interest of Loyal. We empower teams to succeed.
Empathy and respect for all life
Our patients are not just numbers. Our work is intentional, thoughtful, and guided by respect for life. We take our responsibility to pets and pet parents seriously.
