Remote Travel Reservation Specialist | WFH at Get It Recruit - Hospitality

Travel Reservation Specialist - Remote | WFH

Job Overview

Join our esteemed and rapidly expanding travel company as a Travel Reservation Specialist! We are looking for enthusiastic and driven individuals who are passionate about delivering exceptional service in the travel industry. This is a unique opportunity to assist clients in crafting their dream vacations, where your empathy and commitment to customer satisfaction will shine.

Key Responsibilities

• Oversee all travel reservations, ensuring accurate responses to inquiries, quoting prices and payment terms, securing reservation options, documenting special requests, and processing payments.
• Provide effective solutions to client concerns and objections, while managing issues with travel partners and guests.
• Conduct outbound lead follow-up via phone and email to qualify leads.
• Deliver outstanding customer service in every interaction with travel agency partners, guests, and colleagues.
  
  

Required Skills

• Exceptional interpersonal and communication abilities (both verbal and written) to connect with travel agency partners, guests, and internal team members.
• Proficient in quickly acquiring detailed knowledge of products and services offered.
• Demonstrated ability to learn internal reservation systems and supporting technologies swiftly.
• Strong attention to detail and self-motivation.
• Solid computer skills including basic proficiency in MS Office applications such as Word, Excel, and Outlook.
• Capacity to manage multiple tasks and work autonomously.
• A genuine desire to exceed guest expectations.
  
  

Qualifications

• Prior experience in customer service, airline, or the travel industry—particularly in collaboration with professional travel agents—is preferred.
• A professional, service-oriented demeanor characterized by friendliness and enthusiasm.
  
  

Career Growth Opportunities

At our company, we are dedicated to fostering the professional development of our team members. You will have access to exciting career advancement opportunities, whether you seek permanent roles or the flexibility of temporary employment. Your contributions will be valued in our collaborative environment.

Company Culture And Values

We pride ourselves on maintaining a positive workplace that encourages collaboration and innovation. Our culture is designed to support the well-being of our employees while nurturing a diverse and inclusive environment.

Compensation And Benefits

• Salary: $21.15 per hour
• Position Type: Full-time, temp-to-hire
• Medical, Dental, and Vision Insurance
• Voluntary Life Insurance
• 401(k) Savings Plan
• Employee Discounts
• Employee Cruise Vacation: After three months of employment and the accumulation of five days of PTO, eligible full-time regular employees can enjoy a complimentary 7-night river cruise to Europe or Asia.
• Paid Time Off: 20 days (25 days after 5 years of service)
• Additional discounts on travel and other services (subject to change).
  
  

Why Apply?

Seize this opportunity to join a company that places a high value on its employees' well-being and growth. If you are looking for a role where you can make a meaningful impact, we encourage you to apply today!

Employment Type: Full-Time