We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.
The Regional Clinical Specialist position will take a lead role in the training of physicians, nurses, and technicians on the proper use and advantages of Haemonetics Medical products in Cardiac Cath Labs, Interventional Radiology and Vascular Surgery suites. The Regional Clinical Specialist will assist in product launches in their region as well as support busier teams when needed. In addition, this position will assist in clinical trials not only in their region but around the country when needed. The Regional Clinical Specialist will be expected to aid in the training of new hires and continued development of the region's team. By providing case coverage, the IT Clinical Specialist will contribute to achieving projected sales goals, Company objectives, and increasing sales revenue.
Essential Duties
Support the TM in the organization and analysis of evaluation/trial data.
Identify issues related to the usage of Haemonetics products and immediately share those issues with the Regional Sales Director and appropriate TM. If issues stem from incorrect or inappropriate usage of the device, provide additional in-service training to the impacted clinical staff.
Facilitate the clinical training and on-boarding of new field personnel.
Provide clinical expertise for Structural Heart implanting centers to provide technical support in accordance with the instructions for use and best practices to facilitate procedural consistency and best clinical outcomes.
Provide and assist in education and training activities with physicians, hospital support staff, and Haemonetics personnel. Stay abreast of and communicate clinical data regarding Haemonetics portfolio of products.
Provide support on questions regarding device suitability and provide comprehensive technical support including knowledge of imaging modalities, EKG, blood pressure, hemodynamic waveforms, and ancillary procedural solutions.
Develop and maintain comprehensive clinical and technical product knowledge. Recognize and understand competitive products, industry trends, and Haemonetics portfolio.
Oversee local education and training activities including coordination and set up of programs, procedural troubleshooting, and coordination and facilitation of staff in-services.
Identify, establish, and maintain productive working relationships with key decision makers, customers and their staff, and administrative staff, etc.
Spokesperson related to procedural expertise and updated best practices within assigned region.
Develops therapy and device operational knowledge and applies this knowledge to processes and initiatives in support of procedural excellence.
Serves as the region expert for Interventional Technology procedures and function as the region lead for simulation and training.
Expertly present Haemonetics clinical papers, overall value proposition while complying with all external regulations and internal policy.
Support the monitoring of product inventory levels.
Supervisory Responsibilities: None
Qualifications
Education
BA/BS or equivalent required
Health science and appropriate registrations or certifications (RN, RCIS, RCSA, RVMS, etc.) - Required
Experience
Minimum of 5+ years; Directly related experience in the medical device industry.
Strong clinical orientation, experience with products for use in interventional and structural cardiology.
Extensive experience in the cardiac cath lab environment or as a scrub nurse/tech for Structural Heart procedures
Minimum experience of 3+ years of structural heart experience in a commercial role - preferred
Minimum of 3+ years: Medical device experience with 3+ years in structural heart in commercial role. Required
Skills
Excellent interpersonal skills and strong clinical orientation with the ability to influence a variety of clinician, nurse, and lab tech personality types.
Previous industry experience with structural heart clinical specialist role.
Ability to persuasively communicate and tailor the Interventional Technology Value Proposition.
Analytical with financial acumen (understanding of how our products performance and data impacts a health system's bottom line).
Ability to maintain a good working relationship while dealing with sensitive and confidential matters.
Excellent verbal and written communication skills.
Attention to detail to maintain records and process reports.
A thorough knowledge of the medical device market, products, and territory's customer base.
Emotional intelligence to manage their schedule effectively and efficiently.
Previous industry experience in the Structural Heart space with preference to TAVR calling on Interventional Cardiologists and Cardiothoracic Surgeons.
Previous experience with structural heart is required.
Previous experience providing clinical education and training to staff members is preferred.
Values Teamwork and collaboration internally and externally with customers.
Knowledge of MS office systems.
Physical Demands
Sit; use hands to finger, handle, or feel objects, tools, or controls.
Stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
Lifting/moving up to 10 pounds.
Ability to stand for long hours wearing heavy Cath Lab protective clothing
Exposure to blood.
Travel Expectations: 70%
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