Offer summary
Qualifications:
3+ years in Customer Success or Operations, Exceptional communication and interpersonal skills, Bachelor's degree required, Analytical capabilities for account strategies, Quick learner with problem-solving skills.
Key responsabilities:
- Own the entire client relationship lifecycle
- Resolve customer inquiries via multiple channels
- Articulate the value of the intercom system
- Maintain property management contacts in systems
- Work cross-functionally to support product launches