Match score not available

Unlock Premium Benefits Today!
🚀 Elevate your career with priority access.
Stand out to top recruiters with Jobgether Priority Access:
  • ✅ Top Match: We help you identify job offers where you're a perfect fit.
  • ✅ Exclusive Referral Service: Connect directly with recruiters as a Jobgether Certified Premium User.
  • ✅ Personalized Feedback: Receive feedback and expert guidance on applications, and have your profile manually reviewed.

Start Your Free Trial Now!

Start my free trial

ServiceNow CMDB Architect

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Texas (USA), Virginia (USA), United States

Offer summary

Qualifications:

5+ years of IT experience, 4+ years in ServiceNow CMDB design, Proven ServiceNow implementation expertise, 3-5 years in related technologies, Bachelor's degree in computer science or related field.

Key responsabilities:

  • Manage ServiceNow Discovery/ETL jobs and monitor CI data health
  • Build CMDB data integrations and automate workflows
  • Communicate with stakeholders and support ITSM processes
  • Maintain adherence to technical design standards
  • Drive improvement of the IT Configuration framework
iTech AG logo
iTech AG SME https://www.itechag.com/
51 - 200 Employees
About iTech AG
iTech AG is a technology consulting firm that helps federal, state and private organizations streamline their operations by modernizing their systems and processes. Our goal is to turn organizations into more efficient versions of themselves, so they can achieve better, faster and more predictable results. Founded in 2008, our firm began with a small core team eager to help organizations embrace agility to thrive in today's digital world. Since then, our team has grown significantly, and our capabilities have evolved too. Today, our services include: • Management Consulting • Agile Transformation • Portfolio, Program & Project Management • Digital Platforms • Digital Innovations • Cloud & Infrastructure • Cybersecurity In 2015, iTech AG was certified as an 8(a) disadvantaged small business by the U.S. Small Business Administration. This enabled us to develop a stronger presence in the federal market by enabling agencies to procure our services quickly and efficiently. In the past, we’ve completed numerous large-scale projects for our customers, including: • Moving 80,000 users over to Office 365 • Building a Supply Chain Asset Management system that manages over 21,700 tons of commodities every quarter • Rationalizing, migrating, and modernizing or retiring over 14,000 applications and databases • Supporting and maintaining over $62 million of federal IT budget Our customers trust us with complex projects thanks to our commitment to four key values. Because we’re innovative and versatile, we find new ways to solve problems using the latest technologies, methodologies and business practices. And because we’re people-first and customer-centric, our skilled and enthusiastic team goes above and beyond to get results for the organizations we partner with.
See more iTech AG offers

Job description

Description

OVERVIEW
 
iTech AG is seeking a robust ServiceNow CMDB design and implementation expert to perform ServiceNow CMDB assessment for federal customers. The ServiceNow CMDB Architect is considered a domain expert in ServiceNow CMDB design and implementation with CSDM hands-on experience. The ideal candidate has a strong understanding of ServiceNow platform best practices and a high level of experience with IT Asset Management (HAM and SAM).
 

RESPONSIBILITIES

  • Manage ServiceNow Discovery/ETL jobs, application service models, define and monitor CI data health reports dashboards
  • Build CMDB data integrations and automated orchestration workflows
  • Work with application and data owners toward data standardization and standard data model
  • Maintain and ensure adherence to CMDB technical design standards
  • Communicate effectively with business stakeholders and technical team members
  • Support other ITSM processes such as Incident, Change, and Asset Management to consistently align to CMDB process and data requirements
  • Own the execution and continuous improvement of the IT Configuration framework including governance and control standards, processes, and procedures
  • Own responsibility for client technical deliverables including client design documents
  • Enforce systems design and architectural standards, maintain best practices, and drive the core principles throughout the systems delivery lifecycle
  • Work with customer managers, architects, subject matter experts, solution designers, and senior levels stakeholders
  • Collaborate with a larger group of business SMEs, solution, and technical architects to elevate technical direction for the delivery of high-performing, transformative solutions
  • Maintain ServiceNow certifications with the latest delta exams
  • Achieve additional certifications as dictated by changing business needs
  • Establish self as a technical liaison working to drive comprehensive solutions across the entire portfolio of stakeholders
  • Other duties as assigned
 
QUALIFICATIONS

  • 5+ years of experience in Information Technology
  • 4+ years working with designing/developing technical solutions for ServiceNow CMDB
  • Proven expertise in ServiceNow implementations, acting as a Solution Architect
  • 3-5 years of related experience in developing ServiceNow, programming JavaScript, IT service management, or other related technologies
  • Experience with core ServiceNow applications and related modules, including REST APIs and integrations
  • Experience in Agile SCRUM methodology and delivery
  • Prior experience as a Web Developer and familiarity with scripting languages including JavaScript, JQuery, HTML, and CSS
  • Keen understanding of ITIL framework and industry best practices with ITIL v3 or v4 certification
  • Ability to work in a team environment, prioritizing deliverables in changing landscape
  • Expert knowledge of JavaScript
  • Excellent communication skills and the ability to provide and receive constructive feedback, always remaining positive and focused on the goal
  • Ability to decompose complex topics and experiences to explain them using whiteboards.
  • Experience running workshops, building out strategic roadmaps, and being able to defend architectural and technical deliverables
  • Experience working with customers to understand requirements and implementing information technology solutions/initiatives/service automation
  • Excellent oral and written communication skills to readily translate complex technical information to non-technical audiences

EDUCATION AND CERTIFICATION

  • Bachelor’s degree in computer science, Management, Information Systems or related discipline or equivalent combination of education.
  • ServiceNow certifications - System Administrator  - CSA
 
PREFERRED QUALIFICATIONS

  • Experience with other ServiceNow modules:
  • GRC
  • HRM
  • Employee Center Pro
 
CLEARANCE

  • Active Public Trust or the ability to obtain a Public Trust
  • Pursuant to a government contract, US citizenship is required
 
Equal Opportunity Employment, including disability and veteran.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

ServiceNowITIL Security ManagementServiceNow DiscoveryData IntegrationStakeholder EngagementHTML5Web DevelopmentJQueryJavaScript (Programming Language)CSS CodesIT Asset ManagementAgile MethodologyTechnical DocumentationRESTful API

Other Skills

  • Problem Solving
  • Teamwork
  • Verbal Communication Skills
Are you interested?

Related jobs

See more jobs
Sign in or sign up with Google or LinkedIn