ServiceNow Architect (Req#210)

Description

• Provide domain, architecture, and technical expertise for various projects and clients
• Provide strategic recommendations around technical best practices and industry trends
• Analyze and estimate the time required to design, develop, and implement the technical solutions
• Participate in requirements gathering meetings and provide input to the developers based on the requirements
• Analyze and evaluate business needs and translate those needs to the ServiceNow technology architecture
• Ensure and align organization goals to appropriate ServiceNow solutions to achieve business objectives while also advancing and optimizing capabilities of the overall enterprise ServiceNow architecture
• Provide top-level business and technology architecture consultancy services to clients
• Support client technical deliverables including architecture and design documents
• Assist with proposal solutions in collaboration with Capture Managers
• Enforce system design and architectural standards, maintain best practices, and drive core principles throughout the systems delivery lifecycle
• Provide input to Statements of Work (SOWs) and assist in presenting proposals to existing and potential clients
• Collaborate with a larger group of Business SMEs, solution, and technical architects to elevate technical direction for the delivery of highly performing transformative solutions
• Other duties as assigned

• Proven experience in ServiceNow implementations, acting as a Solution Architect
• 10+ years’ experience in the IT industry with 5+ years’ experience in the ServiceNow platform
• Experience in designing and implementing ServiceNow solutions
• Extensive experience in ServiceNow Cloud Platforms and Architecture
• Experience in the design and implementation of ServiceNow architecture, supporting software engineering and maximizing data processing, and systems, building cloud-compatible services and architecture, and operating and delivering in an IT lifecycle
• Strong communication and customer relationships skills at the executive level, and ability to adjust to the audience appropriately
• Experience leading and managing multiple scrum teams with all levels of developers
• Expert-level working or developing experience with JavaScript, HTML5, Jelly, jQuery, and AngularJS plus Directory service integration experience (Active Directory, LDAP, etc.) Single Sign-On using various authentication methods (token, SAML 1.1, SAML 2.0)
• Experience with continuous integration in and between ServiceNow modules and integrated applications
• Experience building and managing ServiceNow IT solutions which include integrating multiple ServiceNow or other cloud technologies

• Experience delivering in a SAFe environment
• Significant experience designing and building cloud-compatible, service-oriented, highly scalable, and web-enables enterprise architecture
• Experience in Federal IT lifecycle management to include system security and auditing, data process and analytics, software development supporting methodologies and technology transitions
• Experience supporting ServiceNow integrations for Security, Rick, and Compliance
• Experience supporting ServiceNow Customer Service Management with other supporting architectures and platforms
• Expertise in ServiceNow platform management, configuration management, and implementation, custom development, infrastructure management, and hosting; financial institution information technology security; and complying with Federal Government related rules and regulations, and industry standards

• Bachelor’s degree in computer science, Management, Information Systems, or related discipline or equivalent combination of education and experience
• ServiceNow Certified Technical Architect (CTA) certification or a combination of the following prerequisite certifications combined: CSA, CAD, and two (2) CIS. 1 of the CIS certifications must be in CSM.

• Active Public Trust or the ability to obtain a Public Trust
• Pursuant to a government contract, this position requires U.S. Citizenship status