Offer summary
Qualifications:
High school diploma or GED required, Certification in a healthcare-related field required, Previous experience in customer service required, Proficient computer skills, Reliable internet connection for remote work.
Key responsabilities:
- Provide outstanding support and service experiences
- Demonstrate empathy and respond to inquiries effectively
- Utilize online resources for accurate information
- Maintain compliance with quality assurance standards
- Educate customers about the healthcare program