Offer summary
Qualifications:
2+ years of experience in customer services, Ability to provide independent comprehensive services, Experience resolving issues through analysis, Collaborative working experience, ServiceNow accreditations or certifications are a plus.
Key responsabilities:
- Oversee customer engagement and outcomes
- Ensure customers' technical health and updates
- Assist customers using Artificial Intelligence features
- Promote customer success stories and maximization of product value
- Work with teams for improved product adoption