Offer summary
Qualifications:
Fluent in German (C2) and good English, Experience in networking and technical support, Excellent PC and Microsoft Office skills, Interest in technology and music, Ability to communicate effectively via phone and email.Key responsabilities:
- Identify, analyze, and solve software and hardware problems
- Provide technical support to customers through various channels
- Maintain customer database
- Advise on pre-sales questions and recommend products