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Customer Service Representative

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
United Kingdom

Offer summary

Qualifications:

Customer service experience, Sales experience, Detail-oriented, Proactive mindset, Committed to quality work.

Key responsabilities:

  • Answering the phone and taking messages
  • Quote gathering and leads follow up
  • Client invoicing and assigning contractors
  • Email management and social media replies
  • Booking appointments
Staffaro logo
Staffaro Human Resources, Staffing & Recruiting Scaleup https://staffaro.com/
2 - 10 Employees
About Staffaro
Staffaro is the #1 impact-driven staffing agency that integrates detail oriented and world-class offshore marketing, sales, creative and operations talents globally that are hungry for growth into digital marketing agencies. We’re pickier than Harvard. 40-hour trial. Below are jobs Staffaro Unicorns 🦄 can do to help scale your agency: - Google Ads Specialist - Facebook Ads Specialist - Sales Development Rep - Account Manager - SEO Specialist - Marketing Assistant - Operations Manager - Project Manager - Graphic Designer - Executive Ops Assistant - Web Designer/Developer Our Mission To better the standard of living and give life-changing opportunities to talents in emerging markets globally through remote work. By connecting our capable candidates with these opportunities, we’re not only providing our clients with educated, capable, and hard working team members, we’re investing in local economies, communities, and families. Ready to Scale Your Agency With Premium and Ambitious Remote Team Members Hepped Up For Growth? Visit https://staffaro.com/ to launch your 40-hour trial.
See more Staffaro offers

Job description

Staffaro is looking to hire a Customer Service Representative who will be a first point of contact. The preferred candidate is someone who is a visionary and very detail-oriented.

Qualities:

- Someone who is proactive

- Committed to getting things done

- Interest in the quality of the work to be delivered

- Has customer service experience

- Has sales experience

Roles/Responsibilities:

- Answering the phone

- Taking messages

- Quote gathering

- Leads follow up

- Client invoicing

- Assigning contractors to jobs

- Email Management & Social Media Replies

- Booking appointments

Tools to be used:

- Slack for team communication

- BookingKoala, Jobber, Housecall Pro,

Team fit requirements:

-Open minded learner and interested in learning new things

-Someone very organized

-Someone who’s interested in getting things right

-Someone who can take an idea and turn them into action plans.

Time zone: Working hours would be either in Eastern standard time or central standard time US.

To apply, please send in your CV and an audio recording (highlighting your experiences) using VOCAROO.COM to hiring@staffaro.com & uche@staffaro.com

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Organizational Structure

Other Skills

  • Proactivity
  • Learning Agility
  • Problem Solving
  • Detail Oriented
  • Sales
  • Open Mindset
  • Communication
  • Customer Service
  • Time Management
Are you interested?

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