Offer summary
Qualifications:
2+ years experience in business analysis, Strong analytical skills and attention to detail, Proficiency in Excel, SQL, BI tools, Experience coordinating and leading projects, Deep understanding of project life-cycle.
Key responsabilities:
- Analyze customer service key performance metrics
- Develop data-driven strategies for improvements
- Create compelling business cases from data
- Lead cross-functional projects and initiatives
- Collaborate with various teams for partnerships